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GRATITUDE INC
APAC · AFRICA · U.S.A

Associate – Sourcing & Procurement

39 Views 1 day ago
Experience 2–5 Year(s)
₹
Salary ₹ 50 – 58 Thousand p.m
Location Bangalore
10 candidate(s) already applied

Job Description

Role: Associate – Sourcing & Procurement

Location: Bangalore
Experience: 2–5 Years
Band: BPO 1/2
Salary: Up to 7 LPA (Up to ₹58,333 per month)
Job Code: 432209

Education & Qualification

  • Minimum 15 years of regular, full-time education (10 + 2 + 3).

Required Skills

  • Good understanding of Sourcing / Procurement.
  • Experience dealing with domestic and international suppliers/customers.
  • Procurement experience.
  • Knowledge of MS Office.
  • Exposure to ERP systems such as Oracle and Coupa (SAP preferred).
  • Excellent spoken and written communication skills.
  • Collaboration and influencing skills.
  • Strong analytical skills.
  • Result-oriented approach.
  • Good team player.
  • 2–5 years of experience in PO Management, Invoice Processing, and Data Management.

Key Responsibilities

  • Receive and verify purchase requisitions and master data requests.
  • Prepare, issue, and amend purchase orders, and follow up with suppliers to ensure accurate and timely delivery.
  • Create, amend, delete, and maintain Vendor / Customer / Pricing master data in ERP systems.
  • Resolve queries from requesters, suppliers, and stakeholders.
  • Coordinate with Buyers and support vendors with account enquiries, changes, payment advice, and order/delivery status.
  • Follow up with suppliers and stakeholders regarding missing information, PO acknowledgements, and pending PO delivery issues.
  • Escalate to requesters in case of PO delivery delays or failures reported by suppliers.
  • Receive Goods Receipt (GR) communications and forward them to stakeholders as required.
  • Support stakeholders in resolving receiving issues.
  • Report and escalate issues.
  • Ensure timely follow-ups on purchase requisition approvals.
  • Escalate policy and procedure non-compliance to internal and external stakeholders in a timely manner.
  • Perform vendor invoice verification, processing, and tracking relating to end-user support services.
  • Maintain quality, accuracy, and turnaround time (TAT) as per Service Level Agreements (SLAs).

Additional Information

  • Ex-TCS employees cannot apply.
  • PAN and DOB are required for profile creation.

Key Skills

1 Skills
2 to 5 years of Experience in PO Management, Invoice Processing & Data Management

Role Specifications

Role
Procurement Specialist
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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