Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Associate - Sourcing & Procurement

292 Views 3 hours ago
Experience 2–5 Year(s)
₹
Salary ₹ 50 – 55 Thousand p.m
Location Bangalore, Mumbai
111 candidate(s) already applied

Job Description

# Job Description: Associate – Sourcing & Procurement
**Location:** Bangalore\
**Experience:** 2–5 Years\
**Band:** BPO 1/2\
**Salary:** Up to ₹7 LPA
## Job Overview
We are looking for a detail-oriented and results-driven Associate – Sourcing & Procurement to manage purchase order processing, invoice verification, vendor master data maintenance, and supplier coordination. The ideal candidate should have hands-on experience in procurement operations, strong communication skills, and knowledge of ERP systems.
## Educational Qualification
- Minimum 15 years of regular, full-time education (10+2+3).
## Required Skills and Experience
- 2–5 years of experience in sourcing, procurement, purchase order management, invoice processing, and data management.
- Good understanding of sourcing and procurement processes.
- Experience in dealing with domestic and international suppliers and customers.
- Hands-on knowledge of MS Office applications.
- Exposure to ERP systems such as Oracle and Coupa; SAP knowledge is preferred.
- Excellent verbal and written communication skills.
- Strong analytical, coordination, collaboration, and influencing skills.
- Ability to work effectively in a team and deliver results within defined timelines.
## Key Responsibilities
- Receive and verify purchase requisitions and master data requests.
- Prepare, issue, amend, and track purchase orders to ensure accurate and timely delivery.
- Create, amend, delete, and maintain vendor, customer, and pricing master data in ERP systems.
- Respond to and resolve queries from requesters, suppliers, buyers, and internal stakeholders.
- Coordinate with buyers and vendors regarding account enquiries, payment advice, changes, and order or delivery status.
- Follow up with suppliers and stakeholders for missing information, PO acknowledgements, and pending deliveries.
- Escalate purchase order delays or delivery failures to the appropriate requesters and stakeholders.
- Receive goods receipt-related communications and forward them to the relevant stakeholders as required.
- Support stakeholders in resolving goods receipt and other procurement-related issues.
- Follow up on purchase requisition approvals and ensure timely processing.
- Identify, report, and escalate policy or process deviations to internal and external stakeholders.
- Perform vendor invoice verification, processing, and tracking for end-user support services.
- Maintain data quality, accuracy, and turnaround time (TAT) in accordance with established Service Level Agreements (SLAs).
## Important Eligibility Criteria
- **Former TCS employees are not eligible to apply.**
- PAN and Date of Birth (DOB) are mandatory for profile creation.
**Interested candidates** should have relevant experience in procurement operations, PO management, invoice processing, and ERP-based data management.

Key Skills

3 Skills
ERP procurement 2 to 5 years of Experience in PO Management, Invoice Processing & Data Management

Role Specifications

Role
Process Associate
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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