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GRATITUDE INC
APAC · AFRICA · U.S.A

Asst Manager - Master Data Management -ETP

4 Views 1 hour ago
Experience 7–10 Year(s)
₹
Salary Confidential
Location Chennai
1 candidate(s) already applied

Job Description

Assistant Manager – Master Data Management (ETP)

Location: Chennai
Experience: 7–10 Years

Job Summary

The HR Operations & Master Data Administration Specialist is responsible for maintaining accurate employee master data across HR, payroll, timekeeping, and benefits systems. The role ensures data integrity, compliance with labor regulations and internal policies, and seamless integration between systems such as ADX, WinTeam, and LISA.

Key Responsibilities

  • Maintain employee master data, including cost centers, compensation, pay rates, union codes, office locations, supervisors, and job titles.

  • Process job changes, promotions, demotions, employee transfers, and primary job number updates.

  • Review and process new hires, leave of absence (LOA), return from leave, terminations, reactivations, and employee status changes.

  • Manage subcontractor records and employee personal action requests.

  • Prepare and analyze data reconciliation reports between ADX, WinTeam, and LISA systems.

  • Investigate and correct data discrepancies to ensure accurate HR, payroll, and benefits information.

  • Conduct periodic audits and reviews of anniversary bonuses, pay rates, job data, and benefits-related changes.

  • Ensure compliance with labor laws, union agreements, and organizational policies.

  • Process employee information updates, including addresses, email addresses, phone numbers, banking details, and Social Insurance Numbers (SIN).

  • Raise and manage IT service tickets related to employee data changes and system access requirements.

  • Collaborate with Payroll, Benefits, HR Business Partners, and IT teams to ensure timely and accurate processing.

Required Skills & Competencies

  • HR Operations and Employee Lifecycle Management

  • Payroll Operations and Payroll Inputs

  • HRIS, Payroll, and Timekeeping Systems

  • Employee Master Data Management

  • Data Reconciliation and Reporting

  • Data Auditing and Quality Control

  • Analytical and Problem-Solving Skills

  • Compliance and Process Management

  • Cross-Functional Coordination

Preferred Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field.

  • 7–10 years of experience in HR Operations, Payroll Operations, or Order Management.

  • Experience with ADX, WinTeam, LISA, or similar HRIS and payroll platforms.

Important Requirements

  • Former TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are mandatory for candidate profile creation.

Key Skills

7 Skills
HRIS HR operations Compliances HR Shared service HR data management or analytics tools Master data management Employee Data Management

Role Specifications

Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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