Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Broadcast Playout Operator

13 Views 13 hours ago
Experience 1–5 Year(s)
₹
Salary Confidential
Location Bengaluru
2 candidate(s) already applied

Job Description

We're Hiring: Playout Operator II – Broadcast Operations | Bangalore

Build your career in Broadcast & Media Operations!

Are you experienced in broadcast playout, playlist validation, or media operations? Join our team as a Playout Operator II and play a key role in ensuring smooth and accurate TV content delivery.

Location: Bangalore
Experience: 1–5 Years
Band: BPO 1/2/3
Shift: Rotational shifts covering EMEA business hours (up to 21:00 CET), including weekend on-call duty

Key Responsibilities

  • Validate and load TV playlists and media materials into the Inetsat transmission platform.

  • Identify and resolve playlist or media-related issues.

  • Monitor playout workflows and ensure accurate, timely delivery.

  • Escalate missing or incorrect materials to relevant teams.

  • Maintain operational logs and prepare SLA reports.

  • Configure channels and services and manage secondary elements.

  • Identify opportunities for process improvement and operational efficiency.

Required Skills

  • Broadcast Playout Operations

  • Playlist Validation

  • Media Operations

  • TV Broadcasting

  • Media File Formats

  • Audio Formats

  • Media Transport Methods

  • Workflow Monitoring

  • Issue Resolution & Troubleshooting

  • SLA Reporting

  • Operational Reporting

  • Problem-Solving Skills

  • Communication Skills

  • Process Improvement

  • Attention to Detail

Eligibility Criteria

  • 1–5 years of experience in Broadcast Playout Operations or related media operations.

  • Associate degree or equivalent practical experience.

  • Knowledge of media formats, audio formats, and media transport methods.

  • Strong written and spoken English.

  • Good problem-solving skills and a passion for process improvement.

Important Information

  • Former TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are mandatory for profile creation.

Interested in This Opportunity?

Take the next step in your career!

Complete your application using the questionnaire link below.

Apply Here: https://myglit.com/lateral/cref/e61598e514

Please ensure all details are accurate before submitting your application.

Know someone who could be a great fit? Share this opportunity with them!



Key Skills

20 Skills
Operations support systems (OSS) Quality Control Root cause analysis Technical documentation production support Operational Excellence Resolving Issues Process Improvement continuous improvement Incident Management technical problem solving Service Level Agreements, Contracts Problem-Solving Skills Attention to detail Good exposure in to escalation management Team Management, SLA Management backend product support, ad tech engineering support, technical integrations, or a related technical operations media operations Broadcast playout operations Content Planning, Content Scheduling, Presentation Scheduling

Role Specifications

Role
Media Strategy
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Advertising / Arts / Media

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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