Collections Quality Analyst – Order-to-Cash (OTC) Job in | MyGlit

Gratitude Inc banner

Collections Quality Analyst – Order-to-Cash (OTC)

Gratitude Inc

86 Views

4 days ago

Collections Quality Analyst – Order-to-Cash (OTC)

1-3 Year(s)

Gurugram (Gurugram, Sector 32)

Gurugram (Gurugram, Sector 32)

Quick Apply Apply

Job Description

Key Skills

Good understanding of OTC Lifecycle, B2B Business Prior experience of doing quality assessments for international voice work

19 candidate(s) have already applied for this Job. Apply now

Role/Skill: Collections Quality Analyst – OTC (International Voice)

Location: Gurgaon

Experience: 1 to 3 years

Band: BPO 1/2

Collections_Quality Analyst_GGN

100% WFO and 24x7 shifts including night shifts applicable by default.

Excellent verbal and written English skills.

Good understanding of OTC Lifecycle, B2B Business

Prior experience of doing quality assessments for international voice work

Good Communication & Presentation Skills - speaking and writing skills.

Moderate Excel proficiency

Good understanding of 7 six sigma tools of quality – preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes.

PAN and DOB are required for profile creation

Role

Collections Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Banking / Financial Services

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Isaac Love

Recruiter - Gratitude Inc

NA, nigeria

1+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Read More

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

Team Leader – US Life Insurance Agency Management

Gratitude Inc

6 - 8 Year(s)

Back office Operations Problem Solving Quality assurance

₹ 75 - ₹ 91.67 Thousand p.m

Mumbai, India

Details

Quality Analyst (Six Sigma Black Belt)

Gratitude Inc

10 - 15 Year(s)

Certification: Six Sigma Black Belt certification Quality Assurance, Process Improvement, or related fields.

Confidential

Mumbai, India

Details

Senior Associate

Gratitude Inc

4 - 6 Year(s)

France Accounting background French language is added advantage.

₹ 50 - ₹ 55 Thousand p.m

Mumbai, India

Details

Workflow Specialist – Transactional Procurement & Vendor Master

Gratitude Inc

1 - 5 Year(s)

Enterprise systems SAP Vendor Management

₹ 60 - ₹ 70 Thousand p.m

Hyderabad, India

Details

Direct Sourcing Specialist

Gratitude Inc

2 - 7 Year(s)

Documentation ERP Problem Solving

₹ 62.5 - ₹ 75 Thousand p.m

Hyderabad, India

Details

HRO Payroll Assistant Manager | Global Payroll | International Payroll

Gratitude Inc

8 - 10 Year(s)

Vendor Management Payroll Processing ms excel

Confidential

Bengaluru, India

Details

HR Helpdesk Agent

Gratitude Inc

1 - 6 Year(s)

Service Level Agreements, Contracts Typing speed of 30 wpm with 100% accuracy International voice process experience

₹ 70 - ₹ 75 Thousand p.m

Mumbai, India

Details

Mandarin Language Customer Service Agent

Gratitude Inc

1 - 3 Year(s)

Customer Service Agent Mandarin or Cantonese Voice Support

₹ 80 - ₹ 83 Thousand p.m

Bangalore, India

Details

FP&A Analyst @MNC-B.P.O. Pune & Hyderabad

Gratitude Inc

3 - 5 Year(s)

Advanced Excel & Data Analysis Budgeting & Forecast Support Budgeting, Forecasting, Variance analysis

₹ 60 - ₹ 75 Thousand p.m

Pune, India

Details

CSA-Airlines Account -Gurugam

Gratitude Inc

1 - 5 Year(s)

Call Center Inbound BPO BPO Voice Process

₹ 30 - ₹ 35 Thousand p.m

Gurugram, India

Details