Collections Quality Analyst – Order-to-Cash (OTC)

Gratitude Inc

251 Views

3 weeks ago

Collections Quality Analyst – Order-to-Cash (OTC)

1-3 Year(s)

Gurugram (Gurugram, Sector 32)

Quick Apply Apply

Job Description

Key Skills

Good understanding of OTC Lifecycle, B2B Business Prior experience of doing quality assessments for international voice work

53 candidate(s) have already applied for this Job. Apply now

Role/Skill: Collections Quality Analyst – OTC (International Voice)

Location: Gurgaon

Experience: 1 to 3 years

Band: BPO 1/2

Collections_Quality Analyst_GGN

100% WFO and 24x7 shifts including night shifts applicable by default.

Excellent verbal and written English skills.

Good understanding of OTC Lifecycle, B2B Business

Prior experience of doing quality assessments for international voice work

Good Communication & Presentation Skills - speaking and writing skills.

Moderate Excel proficiency

Good understanding of 7 six sigma tools of quality – preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes.

PAN and DOB are required for profile creation

Role

Collections Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Banking / Financial Services

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Isaac Love

Recruiter - Gratitude Inc

NA, nigeria

2+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

CLM Analyst

Gratitude Inc

2 - 4 Year(s)

Finance and Accounting, CLM

₹ 6 - ₹ 7 Lacs p.m

Noida, India

Details

Assistant Manager (Pricing)

Gratitude Inc

7 - 10 Year(s)

Analytical ERP Oracle

₹ 90 - ₹ 1 Lacs p.m

Chennai, India

Details

Treasury & Cash Management- Lead

Gratitude Inc

8 - 14 Year(s)

Oracle ERP / Oracle Treasury 7+ years of progressive corporate treasury and capital management operations, with at least 2–3 years in a clear supervisory or lead capacity.

Confidential

Hyderabad, India

Details

WFA Processor

Gratitude Inc

2 - 4 Year(s)

workforce administration good communication skills Awareness of country regulations

₹ 50 - ₹ 65 Thousand p.m

Chennai, India

Details

Language Interpreter (English + Malayalam) | Noida

Gratitude Inc

1 - 3 Year(s)

Malayalam

Confidential

Noida, India

Details

Financial Master Data Management expert-Hyderabad

Gratitude Inc

4 - 19 Year(s)

Oracle Oracle Oracle Apps

₹ 60 - ₹ 70 Thousand p.m

Hyderabad, India

Details

CLM Analyst (Cash & Liquidity Management)

Gratitude Inc

2 - 4 Year(s)

Stakeholder Management Cash Management banking operations

Confidential

Noida, India

Details

AML OPS Analyst (AML QC) | Bangalore & Chennai | Up to ₹12.5 LPA | Immediate Joiners

Gratitude Inc

10 - 14 Year(s)

AML QC

₹ 85 - ₹ 1.04 Lacs p.m

Bengaluru, India

Details

HR Helpdesk Agent - Bangalore

Gratitude Inc

1 - 6 Year(s)

Detail oriented BPO Voice Process SLA Requirements

₹ 60 - ₹ 70 Thousand p.m

Bangalore, India

Details

Employee Data Governance Specialist – SME

Gratitude Inc

4 - 8 Year(s)

BPO Skills Data Management Good working experience in Workday, Service Now, Altair, SharePoint, Microsoft office is a must.

₹ 10 - ₹ 15 Thousand p.m

Mumbai, India

Details