Contract Administrator – Senior Process Associate
Job Description
Job title : Contract Administrator – Senior Process Associate
Location: Mumbai, India
Experience: 2–6 yrs
Job Description :
We are looking for a detail-oriented Contract Administrator to manage the end-to-end contract lifecycle, including contract creation, validation, setup, amendments, and activation in ERP systems. The role involves ensuring contract accuracy, compliance, timely processing, and coordination with internal teams and clients.
Key Responsibilities :
Create and maintain customer and contract records in ERP systems such as SAP.
Validate contract templates, required information, pricing, billing terms, purchase orders, and supporting documents.
Handle contract creation, amendments, renewals, updates, terminations, and activation.
Ensure contract details are accurate and aligned with approved terms and business requirements.
Coordinate with Operations, Finance, Commercial teams, and clients for missing information and clarifications.
Handle inbound and outbound calls related to contract status and setup.
Monitor contract processing timelines and ensure SLA compliance.
Maintain documentation for audit and compliance requirements.
Identify process gaps and recommend improvements.
Required Skills :
Contract Lifecycle Management
Contract Administration
ERP Systems (SAP or equivalent)
Contract Creation, Validation, Setup, Amendment, and Activation
Attention to Detail and Quality Validation
Good-to-Have Skills :
Finance and Accounting Knowledge
Order-to-Cash (O2C)
Lease Administration
Stakeholder Management
Strong Communication Skills
Qualifications :
Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
2–6 years of relevant experience.
Experience in Contract Administration, Contract Lifecycle Management, Order-to-Cash, or Lease Administration is preferred.
Experience working with ERP systems and contract management platforms.
Strong analytical, communication, and stakeholder management skills.
Important Points :
Ex-TCS employees cannot apply.
PAN and DOB are required for profile creation.
Key Skills
5 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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