Contract Administrator – Senior Process Associate
Job Description
Hiring: Contract Administrator – Senior Process Associate
Location: Mumbai
Experience: 2–6 Years
Band: BPO 2/3
Process: Contract Administration – Voice & Non-Voice
Domain: Finance & Accounting / Contract Management
Job Overview
We are hiring experienced professionals for the role of Contract Administrator – Senior Process Associate. The ideal candidate should have hands-on experience in contract administration, contract lifecycle management, and ERP systems such as SAP.
You will be responsible for managing end-to-end contract setup, validation, amendments, and activation while ensuring accuracy, compliance, and timely processing.
Key Responsibilities
Manage end-to-end contract creation, setup, validation, amendments, and activation.
Maintain customer and contract records in ERP systems such as SAP.
Validate contract details, pricing, billing terms, purchase orders, and supporting documents.
Handle contract renewals, updates, and terminations.
Coordinate with Finance, Operations, Commercial teams, and clients.
Make inbound and outbound calls to address contract setup and status-related queries.
Ensure SLA adherence, process accuracy, and compliance with company policies.
Maintain proper documentation and support audit requirements.
Must-Have Skills
Contract Lifecycle Management
Contract Administration
ERP Systems
Contract Creation, Validation, Setup & Amendment
Contract Activation
Good-to-Have Skills
Finance & Accounting (F&A) Knowledge
SAP
Stakeholder Management
Communication Skills
Order-to-Cash (O2C) Knowledge
Eligibility Criteria
Bachelor's degree in Finance, Accounting, Business, or a related field.
2–6 years of relevant experience in Contract Administration, Contract Management, Lease Administration, or Order-to-Cash.
Good communication and analytical skills.
Strong attention to detail and ability to meet deadlines.
Important Note
Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are mandatory for profile creation.
Interested Candidates?
If your experience matches the above requirements, apply now!
Complete the application using the questionnaire link : https://myglit.com/lateral/cref/6842bf9ff6
Please ensure all details are accurate and complete to help us process your application faster.
Key Skills
26 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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