CSR-International Voice Process -Hyderabad

Gratitude Inc

222 Views

3 weeks ago

CSR-International Voice Process -Hyderabad

1-28 Year(s)

₹ 50 - ₹ 55 Thousand p.m

Hyderabad (Madhapur, Hyderabad)

Quick Apply Apply

Job Description

Key Skills

Customer Service BPO Voice Process International Call Centre Call centre voice Proficient in English international bpo experience - voice

48 candidate(s) have already applied for this Job. Apply now

WE ARE HIRING - HYDERABAD

International Voice Process | Immediate Joiners

Location: Hyderabad (Work From Office)

Salary: Up to 7 LPA

Education: Graduation Mandatory

Job Code: 425831

Notice Period: Immediate Joiners Only

Role: SaaS Tech Support + Sales (International Voice Process)

What We Are Looking For:

- Graduate (or Undergrad with 18 months international BPO voice exp)

- Mandatory International Voice Experience

- Excellent English Communication - C1 Level (CEFR)

- Ready to work in Rotational Shifts including Night Shifts

Your Role:

- Handle inbound queries via Voice / Chat / Email for SaaS products

- Provide First Call Resolution for billing, subscription, refund and account access

- Support installation and activation on Windows, iOS, Android, MacOS

- Drive cross-sell and upsell while maintaining customer-first approach

- Document cases in CRM and ensure timely follow-ups

- Troubleshoot complex issues and handle escalations professionally

Apply Now

Great growth + Free product subscriptions for learning

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

5+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

France Payroll Team Lead

Gratitude Inc

5 - 11 Year(s)

Team Management French Language Payroll Processing

₹ 85 - ₹ 90 Thousand p.m

Mumbai, India

Details

Delivery Excellence and Risk Management Lead - Process Excellence

Gratitude Inc

14 - 23 Year(s)

Problem Solving Stakeholder Management Lean Six Sigma Certified

₹ 1.4 - ₹ 1.5 Lacs p.m

Hyderabad, India

Details

HRIS Specialist

Gratitude Inc

10 - 11 Year(s)

HRIS service 10+ years of HR Information systems experience (e.g. Min. 5 years in Workday and PeopleSoft). Hands-on configuration experience across Absence, Benefits and Talent Management modules

Confidential

Chennai, India

Details

Buyer – Strategic Sourcing & Procurement

Gratitude Inc

5 - 8 Year(s)

Analysis Analysis Risk Management Negotiating Skill

₹ 80 - ₹ 90 Thousand p.m

Hyderabad, India

Details

CUSTOMER SERVICE ASSOCIATE - INTERNATIONAL VOICE

Gratitude Inc

1 - 3 Year(s)

Customer Service BPO Voice Process Proficient in English

₹ 50 - ₹ 55 Thousand p.m

Mumbai, India

Details

Head of Operations / Delivery Head – UK Mortgage

Gratitude Inc

18 - 25 Year(s)

Team Leader Workforce Management BPO Skills

₹ 2.75 - ₹ 3.25 Lacs p.m

Mumbai, India

Details

Real Estate Sourcing Specialist

Gratitude Inc

2 - 7 Year(s)

Process Management Stakeholder Contract Management

₹ 60 - ₹ 70 Thousand p.m

Hyderabad, India

Details

CSA -Domain Utilities -Kolkata

Gratitude Inc

1 - 9 Year(s)

Stakeholder Management Utilities Process Knowledge of MS Office – Excel, PowerPoint, Word

₹ 50 - ₹ 55 Thousand p.m

Kolkata, India

Details

AP and RTR English Language Specialist

Gratitude Inc

3 - 5 Year(s)

ERP Accounts Payable

Confidential

Chennai, India

Details

Team Lead - Live TV and OTT Operations - Bangalore WFO

Gratitude Inc

4 - 6 Year(s)

Leadership Help Desk/ IT Service Desk Worked in a live operations/time sensitive environment; ie. call center, help desk, network operations,OTT(Prefered)

₹ 80 - ₹ 92 Thousand p.m

Bangalore, India

Details