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Customer Service Associate

Gratitude Inc
795 Views
15 hours ago

Customer Service Associate

1-4 Year(s)
₹ 20 - ₹ 50 Thousand p.m
Mumbai
Mumbai

Job Description

Key Skills

Communication BPO Voice Process voice account

6 candidate(s) have already applied for this Job. Apply now

!! Hiring for !!

International Voice Customer Service Representative in Mumbai



Location: Mumbai 

Salary: 25k - 40k 

Experience- International Voice Experience 



We are seeking a skilled and dynamic Customer Service Representative with international voice experience to join our team in Mumbai



Key Responsibilities:




  • Handle inbound and outbound calls from customers across various countries and time zones, addressing their queries, concerns, and requests with professionalism and empathy.

  • Actively listen and understand customers' needs, providing accurate information, troubleshooting technical issues, and resolving problems to ensure customer satisfaction.



Qualifications:




  • Prior experience in an international voice-based customer service role is essential.

  • Excellent verbal and written communication skills in English, with a neutral accent and the ability to effectively communicate with customers from diverse cultural backgrounds.

  • Strong customer orientation and a genuine desire to help and assist customers.

  • Apply today to be a part of our customer-centric organization.

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

NA

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Palak Chaddha

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

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