Customer Service Associate (U.S Banking Process)
Job Description
Key Skills
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Voice Hiring
Process name: CMS/VERIFICATION/CSD
Banking CS Process(Multiple banking processes)
CSD collections
Blended process:
CIM blended : 50% voice and back office
weekends off
EMM blended : 50% voice and back office
any 2 days off
communication is a must
Net monthly salary for blended, max 52k pm including nsa (4.5k/6k)
Role
Customer Care Officer
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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