Contact Center Executive (Australian Voice & Blended Process)
Gratitude IncContact Center Executive (Australian Voice & Blended Process)
Job Description
Key Skills
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The Contact Center Executive will be the first point of contact for customer queries, offering expert support in an Australian voice and blended process environment.
Role Highlights:
- Deliver outstanding support via phone, email, and chat.
- Maintain accurate records and troubleshoot service interruptions.
- Apply payments and assist in feature modifications.
Requirements:
- Bachelor’s degree and up to 2 years of experience.
- Excellent communication skills tailored to Australian voice standards.
Role
Customer Service Executive
Timings
Australian Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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