Customer Service Associate || US Process Banking & Cards
Gratitude IncCustomer Service Associate || US Process Banking & Cards
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
94 candidate(s) have already applied for this Job. Apply now
Manage daily customer interactions with zero downtime, ensuring SLAs are consistently met. Exceed performance thresholds, focusing on KPIs like RSAT, AHT, and customer experience. Adapt to changes and apply feedback.Excellent communication,team player,leadership,positive attitude and brand promotion. 1 year international voice experience. Open to shifts,weekends, and 9 hour call shifts.Relevant experience needed.
Role
Customer Service Executive
Timings
US-Type Shift (Part Time)
Industry
BPO
Work Mode
Work from Home
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Transformation Lead
Gratitude Inc12 - 15 Year(s)
190 - 200 Thousand p.m
Chennai, India
AR French or RTR French
Gratitude Inc3 - 6 Year(s)
Confidential
Chennai, India
7 - 10 Year(s)
110 - 130 Thousand p.m
Mumbai, India
1 - 6 Year(s)
40 - 60 Thousand p.m
Mumbai, India
1 - 9 Year(s)
40 - 55 Thousand p.m
Pune, India
URGENT! Category Manager - Indirect Sourcing
Gratitude Inc8 - 10 Year(s)
130 - 160 Thousand p.m
Hyderabad, India
Language interpreter English+ Punjabi
Gratitude Inc1 - 2 Year(s)
Confidential
Noida, India
1 - 10 Year(s)
45 - 60 Thousand p.m
Hyderabad, India
Senior Transition Manager
Gratitude Inc3 - 15 Year(s)
Confidential
Mumbai, India
HR Operations Associate (German B2/C1)
Gratitude Inc1 - 13 Year(s)
Confidential
Bangalore, India