Customer Service Executive
Gratitude IncCustomer Service Executive
Job Description
Key Skills
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HIRING FOR BPO VOICE
We are looking for a Customer Service Executive with excellent communication skills in English to join our International Voice team. The ideal candidate will have a minimum of 1 year of experience in a similar role and will be responsible for providing top-notch customer service to our clients via phone, email, and chat.
Responsibilities:
Answer customer inquiries via phone, email, and chat in a timely and professional manner
Requirements:
Fluent in English with excellent communication skills
At least 1 year of experience in a customer service role, preferably in an International Voice process
Ability to work in a fast-paced environment and under pressure
Willingness to work in rotational shifts
Graduates in any discipline
Role
Telecalling/Telemarketing Executive
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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