Gratitude Inc banner
Gratitude Inc logo

Customer Service Representative

Gratitude Inc
1389 Views
18 hours ago

Customer Service Representative

0-2 Year(s)
₹ 20 - ₹ 25 Thousand p.m
Thane
Thane

Job Description

Key Skills

Banking BPO Voice Process typing skills CSR

0 candidate(s) have already applied for this Job. Apply now

*HSBC* 



**Process* - Inbound customer service and partial cross selling of credit card schemes and product offerings



*C3 *COMMS* required



**Qualification* - HSC OR GRADUATE WITH 6 month Customer Service Experience 



* *DAY SHIFT ROTATIONAL* - 6.30 A.M. TO 10.30 P.M.

With 2 Rotational weekoff



**Salary*- *21K* in hand



* Interview Rounds - 

 *HR - AMCAT - OPS - CLIENT* 



 Transport - *Centralised Pick up and drop services from Thane station*





*Urgent hiring for FIS (Fidelity National Information Services)*

Handle customer queries and resolve issues. 

Permanent Work From Home

Banking exp mandate 6 months 



*FinTech Process 

*US Voice Process 

*24/7 Shifts

Week Offs: Any 2 rotational 

Salary: Upto 4 LPA (27K take home) 



Who can apply? 

HSC/ GRADUATE + 6 months exp 



Applicant must have excellent communication skills in English (Written and Verbal) 





Interview rounds: 

HR 

Amcat - Svar 65

Typing - 20/90

Ops - Floor Ops.



This will be WAHA - System will be provided 

 

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Jaie Panchal

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 6 Year(s)

Service Level Agreements, Contracts Typing speed of 30 wpm with 100% accuracy International voice process experience

₹ 60 - ₹ 75 Thousand p.m

Bangalore, India

5 - 8 Year(s)

Compliance Officer General Ledger Accounting, Balance Sheet Reconciliation, Month-End Close

Confidential

Chennai, India

3 - 5 Year(s)

Communication MS SQL Server microsoft dynamics nav 2016

₹ 6 - ₹ 8 Thousand p.a

Hyderabad, India

2 - 5 Year(s)

Supply Planner, Replenishment Planning, Materials Planning, Supply Chain Planner, Distribution Planner, Work Order/production planning, Inventory management. Demand Planning and forecasting

₹ 35 - ₹ 45 Thousand p.m

Mumbai, India

1 - 2 Year(s)

english CSR punjabi

Confidential

Noida, India

5 - 8 Year(s)

Analysis Analysis Risk Management Negotiating Skill

₹ 80 - ₹ 90 Thousand p.m

Hyderabad, India

5 - 11 Year(s)

Team Management French Language Payroll Processing

₹ 85 - ₹ 90 Thousand p.m

Mumbai, India

1 - 5 Year(s)

Enterprise systems SAP Vendor Management

₹ 60 - ₹ 70 Thousand p.m

Hyderabad, India

0 - 1 Year(s)

Communication Creative Thinking Customer Service

₹ 25 - ₹ 50 Thousand p.m

Mumbai, India

4 - 8 Year(s)

Vendor Management Vendor management Stakeholder Management

₹ 60 - ₹ 70 Thousand p.m

Bangalore, India