Customer Support Executive Officer- Insurance (U.K. Shift) International process MNC BPO/BPS Mumbai
Gratitude IncCustomer Support Executive Officer- Insurance (U.K. Shift) International process MNC BPO/BPS Mumbai
Job Description
Key Skills
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Role/Skill: International Voice (UK Insurance)
Location: Mumbai
Experience: 1-4 Years
Band: BPO 1/2
Salary: 6-7 LPA
Shift: Uk Shifts
Notice Period: 0-30
Gap: 10
Eligibility:
Graduate with 1-4 yrs of relevant work experience.
Excellent English communication (Mandate)
Customer service experience specifically insurance, would be preferred
Relevant experience with UK insurance (Retirements, Pensions, Life)
domain is an added advantage
Ability to provide Customer Service to existing customers through email
Should follow various communication scripts/canned responses/email templates when communicating to the customers
Ability to handle a high volume of emails with varying degrees of questions or concerns
Should be open to working in rotational UK shifts as business requirements
Availability of an immediate joiner would significantly support the requirement
**Ex-TCS Employees can't apply**
PAN and DOB are required for profile creation
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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