Customer Service Associate | US Process

Gratitude Inc

3404 Views

1 month ago

Customer Service Associate | US Process

1-12 Year(s)

Mumbai
(Base Location for WFH)

Quick Apply Apply

Job Description

Key Skills

BPO Voice Process International BPO international presales International voice Process

142 candidate(s) have already applied for this Job. Apply now

Manage daily customer interactions with zero downtime, ensuring SLAs are consistently met. Exceed performance thresholds, focusing on KPIs like RSAT, AHT, and customer experience. Adapt to changes and apply feedback.Excellent communication,team player,leadership,positive attitude and brand promotion. 1 year international voice experience. Open to shifts,weekends, and 9 hour call shifts.Relevant experience needed.

Role

Customer Service Executive

Timings

US-Type Shift (Part Time)

Industry

BPO

Work Mode

Work from Home

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Tanveer Saha

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

German Translator – Accounts Payable (AP)

Gratitude Inc

2 - 3 Year(s)

account payable German Language

50 - 60 Thousand p.m

Ahmedabad, India

Details

German Customer Service Executive

Gratitude Inc

2 - 6 Year(s)

German bilingual B2 or above in german language Proficiency in German and English language

Confidential

Mumbai, India

Details

URGENTLY HIRING INTERVIEW SCHEDULING SPECIALIST

Gratitude Inc

4 - 10 Year(s)

Experience with HRIS systems (e.g., Workday, SAP SuccessFactors, BambooHR) is a plus. Education: Bachelor’s degree in human resources, Business Administration, or related field 3-6 years of experience in Interview Scheduling (preferably US Recruitment but any international Recruitment/ Interview Scheduling is required)

Confidential

Bangalore, India

Details

PTP Accounts Payable Team member-SME

Gratitude Inc

2 - 8 Year(s)

Strong communication and interpersonal skills Strong attention to detail, and organizational skills Procure-to-Pay (P2P) Process Knowledge.

60 - 70 Thousand p.m

Chennai, India

Details

Customer Service Associate | US Process Banking & Cards

Gratitude Inc

1 - 6 Year(s)

Adaptable Communication Customer Service

60 - 65 Thousand p.m

Mumbai, India

Details

URGENT!! Delivery Manager-UK Payroll

Gratitude Inc

12 - 15 Year(s)

Vendor Management Team Management client management

10 - 80 Thousand p.m

Chennai, India

Details

“Parlez-vous Français? Get Paid Up to 10L in Mumbai!”

Gratitude Inc

6 - 15 Year(s)

French Language French and English speaker French expert with very good knowledge in accounting and AR (Cash app, billing and helpdesk)

70 - 100 Thousand p.m

Mumbai, India

Details

OHL 404070 Category Manager - Indirect Sourcing

Gratitude Inc

8 - 10 Year(s)

IT Service Delivery Manager Essential to have ERP system hands on experience, preferably in SAP SAP & ServiceNow 8–10 years of handson experience in indirect strategic sourcing

Confidential

Bombuflat, India

Details

International Voice UK insurance

Gratitude Inc

1 - 4 Year(s)

International Call Centre CSR International voice Process

Confidential

Mumbai, India

Details

Global Payroll Manager

Gratitude Inc

8 - 15 Year(s)

Data Analysis Vendor Management Stakeholder Management

130 - 140 Thousand p.m

Chennai, India

Details