Gratitude Inc banner
Gratitude Inc logo

Customer Voice Executive (Voice - English and Punjabi)

Gratitude Inc
449 Views
17 hours ago

Customer Voice Executive (Voice - English and Punjabi)

1-2 Year(s)
₹ 4 - ₹ 5 Thousand p.a
Navi Mumbai, Kolkata
Navi Mumbai, Kolkata

Job Description

Key Skills

Customer Service english BPO Voice Process International Call Centre BPO Call center International BPO International voice Process punjabi

1 candidate(s) have already applied for this Job. Apply now

Education Qualification: Only Graduates*



Reponsibilities:




  • Providing excellent customer service

  • Acting as a customer service department team member

  • Liaising with other Customer Support Representatives

  • Using good communication skills and problem-solving skills

  • Resolving complaints from unhappy customers

  • Identifying patterns for improvement opportunities

  • Ensuring complete information is recorded

  • Completing various roles and tasks within the given time

  • Recommending products and services

  • Adding products and services to customer accounts

  • Identifying what customers may want



Must haves:




  • International Voices Experience of at least 1year.



Perks:




  • 50k joining bonus if ready to relocate.

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

NA

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Pranjal Nimase

Recruiter - Gratitude Inc

NA, india

2+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

Network Engineer

Gratitude Inc

1 - 5 Year(s)

Configuration Design LAN

₹ 51 - ₹ 54 Thousand p.m

Hyderabad, India

1 - 8 Year(s)

Banking Customer Service Mandarin

₹ 70 - ₹ 78 Thousand p.m

Bangalore, India

14 - 19 Year(s)

End to End Core Payroll Process of Multi-countries ADP Celegro Tool knowledge

₹ 1.25 - ₹ 2 Lacs p.m

Bengaluru, India

4 - 6 Year(s)

2 years of insurance accounting experience in processing payments or commissions to sales individuals

₹ 6 - ₹ 7 Lacs p.m

Nagpur, India

3 - 7 Year(s)

ASP.NET C# JavaScript

₹ 12 - ₹ 18 Thousand p.a

Hyderabad, India

4 - 6 Year(s)

Working knowledge of various insurance agency management systems (AMS) such as Benefit Point Applied EPIC is preferred

₹ 6 - ₹ 7 Lacs p.m

Nagpur, India

Company logo

HR Helpdesk Agent

Gratitude Inc

1 - 6 Year(s)

Service Level Agreements, Contracts Typing speed of 30 wpm with 100% accuracy International voice process experience

₹ 70 - ₹ 75 Thousand p.m

Mumbai, India

Company logo

HRBP for Thane

Gratitude Inc

3 - 13 Year(s)

HRBP HR Business Partner HR Manager

₹ 10 - ₹ 100 Thousand p.m

Mumbai, India

2 - 8 Year(s)

CPA ms excel Fixed Assets Accounting

₹ 62 - ₹ 66 Thousand p.m

Chennai, India

5 - 10 Year(s)

Core Java Engineering. Director.

₹ 75 - ₹ 80 Thousand p.m

Bangalore, India