Customer Voice Executive (Voice - English and Punjabi)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Education Qualification: Only Graduates*
Reponsibilities:
- Providing excellent customer service
- Acting as a customer service department team member
- Liaising with other Customer Support Representatives
- Using good communication skills and problem-solving skills
- Resolving complaints from unhappy customers
- Identifying patterns for improvement opportunities
- Ensuring complete information is recorded
- Completing various roles and tasks within the given time
- Recommending products and services
- Adding products and services to customer accounts
- Identifying what customers may want
Must haves:
- International Voices Experience of at least 1year.
Perks:
- 50k joining bonus if ready to relocate.
Role
Assistant Manager/Manager -(NonTechnical)
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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