Data Management Specialist

Gratitude Inc

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9 hours ago

Data Management Specialist

1-5 Year(s)

Bangalore

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Job Description

Key Skills

Data Analysis Microsoft Excel Reporting Analytical Skills Data Entry SAAS Data Management Experience in customer data management or enterprise data operations.

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Data Management Specialist

Location: Bangalore

Experience: 1–5 Years

Role Overview

We are looking for a detail-oriented Data Management Specialist to manage customer data onboarding, integration, and ongoing maintenance across enterprise systems. The ideal candidate will have strong analytical skills, experience in data operations, and a commitment to maintaining data accuracy, integrity, and compliance while working in a fast-paced environment.

Key Responsibilities

Manage end-to-end customer data onboarding and integration across enterprise systems.
Capture, validate, and maintain customer data in accordance with defined data policies.
Handle high-volume, time-sensitive data processing while ensuring accuracy and quality.
Monitor data completeness, integrity, and consistency throughout the customer data lifecycle.
Perform root cause analysis for data-related issues and implement preventive measures.
Monitor system performance and coordinate with support teams for issue resolution.
Follow standard operating procedures (SOPs) and contribute to continuous process improvement.
Utilize automation and AI-enabled tools to improve data management efficiency.
Collaborate effectively with internal teams and external stakeholders.

Required Skills

1–5 years of experience in Customer Data Management or Enterprise Data Operations.
Strong analytical and problem-solving skills.
Experience with data management platforms or SaaS environments.
Understanding of data governance, security, and privacy practices.
Familiarity with SOP-driven and ticket-based support environments.
Proficiency in Microsoft Excel and reporting tools.
Excellent written and verbal communication skills.
Strong attention to detail, ownership mindset, and adaptability.

Educational Qualification

Bachelor's Degree in any discipline or equivalent qualification.

Why Join Us?

Opportunity to work in a global delivery environment.
Exposure to enterprise-scale data operations.
Continuous learning and career growth opportunities.
Collaborative and process-driven work culture.

Important Notes

Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Questionnaire Link

Please complete the screening questionnaire before submitting your application:

https://myglit.com/lateral/cref/668455bd87

Role

Data Analyst

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

Analytics & Business Intelligence

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