Delivery Manager – HRIS | HR Operations | Oracle HRMS | SAP SuccessFactors | US Payroll | Hyderabad
Gratitude IncDelivery Manager – HRIS | HR Operations | Oracle HRMS | SAP SuccessFactors | US Payroll | Hyderabad
Job Description
Key Skills
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Job Title : Delivery Manager – HRIS
Job Description
We are hiring a Delivery Manager – HRIS to lead end-to-end HR operations delivery with a strong focus on HRIS platforms, payroll compliance, and service management. The ideal candidate will have strong experience in HRIS, HR operations, US payroll, Oracle HRMS, and SAP SuccessFactors, along with proven leadership and client management capabilities.
The role will drive SLA/KPI adherence, system optimization, automation, compliance, and continuous improvement within a global HRO environment.
Key Responsibilities
Lead end-to-end HR service delivery across HRIS-driven operations.
Manage SLA and KPI performance across HR processes.
Oversee US payroll statutory compliance, taxation, reporting, and regulatory requirements.
Manage implementation, enhancement, and optimization of Oracle HRMS and SAP SuccessFactors.
Drive HRIS automation and digital transformation initiatives.
Lead client governance reviews and stakeholder engagements.
Ensure HR/payroll data accuracy, reporting integrity, and audit readiness.
Act as escalation point for HRIS and payroll issues.
Collaborate with HR, Payroll, IT, Finance, vendors, and internal delivery teams.
Drive process improvements and operational excellence.
Required Skills
HRIS / HRO Service Delivery
Oracle HRMS
SAP SuccessFactors / Employee Central / Payroll
US Payroll & Statutory Compliance
Delivery & Operations Management
SLA / KPI Management
Client & Stakeholder Management
Process Automation & Transformation
HR Operations
Reporting & Analytics
Qualifications
Graduate/Postgraduate in HR, IT, Finance, or related field.
HRIS or payroll certification is preferred.
Strong English communication skills.
Experience: 7–10 years as per role requirement.
Strong leadership experience in HR operations, HRIS delivery, or HRO service management.
Important Notes
Location: Hyderabad
Experience: 7–10 Years
Ex-TCS employees are not eligible to apply.
PAN and DOB are mandatory for profile creation.
Role
Pay Roll/Compensation Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Human Resources
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