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GRATITUDE INC
APAC · AFRICA · U.S.A

Delivery Manager – Procure-to-Pay (PTP)

721 Views 1 week ago
Experience 10–15 Year(s)
₹
Salary ₹ 1.3 – 1.6 Lacs p.m
Location Pune
132 candidate(s) already applied

Job Description

Role: Delivery Manager – Procure-to-Pay (PTP)

Band: BPO5

Experience: 10–15 Years

Location: Pune

Shift: 9:00 AM – 6:00 PM

Employment Type: Full-Time

Key Responsibilities

  • Lead and manage end-to-end Procure-to-Pay (PTP) operations.

  • Ensure SLA, KPI, quality, and compliance targets are consistently achieved.

  • Manage large teams and drive operational excellence.

  • Review dashboards, service metrics, and performance reports.

  • Handle client escalations and maintain high customer satisfaction.

  • Support internal and external audits while ensuring process compliance.

  • Identify process gaps and implement automation and continuous improvement initiatives.

  • Drive Lean, Six Sigma, and AI-enabled transformation projects.

  • Collaborate with stakeholders to improve operational efficiency and identify business growth opportunities.

Required Skills

  • 10–15 years of experience in Procure-to-Pay (PTP) / Accounts Payable (AP) operations.

  • Strong accounting and finance domain knowledge.

  • Experience managing large teams (100+ FTEs).

  • Excellent stakeholder management, communication, and analytical skills.

  • Hands-on experience with SAP S/4HANA, Advanced Excel, and MS Office.

  • Knowledge of Indian Accounting standards.

  • Exposure to Lean, Six Sigma, automation, and AI-based transformation initiatives is preferred.

Educational Qualification

  • B.Com / M.Com / MBA (Finance)

  • Graduation is mandatory.

Important Notes

  • Former TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are mandatory for employee profile creation.

Questionnaire Form (Mandatory)

https://myglit.com/lateral/cref/08cc5bee3b

Note: Filling out the above questionnaire form is mandatory. Applications submitted without completing the form will not be processed.



Key Skills

7 Skills
Accounting Analytical Communication Stakeholder Management Advanced Excel Proficient in MS Office SAP S/4 Hana

Role Specifications

Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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