Delivery Manager – Procure-to-Pay (PTP)
Gratitude IncDelivery Manager – Procure-to-Pay (PTP)
Job Description
Key Skills
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Role: Delivery Manager – Procure-to-Pay (PTP)
Band: BPO5
Experience: 10–15 Years
Location: Pune
Shift: 9:00 AM – 6:00 PM
Employment Type: Full-Time
Key Responsibilities
Lead and manage end-to-end Procure-to-Pay (PTP) operations.
Ensure SLA, KPI, quality, and compliance targets are consistently achieved.
Manage large teams and drive operational excellence.
Review dashboards, service metrics, and performance reports.
Handle client escalations and maintain high customer satisfaction.
Support internal and external audits while ensuring process compliance.
Identify process gaps and implement automation and continuous improvement initiatives.
Drive Lean, Six Sigma, and AI-enabled transformation projects.
Collaborate with stakeholders to improve operational efficiency and identify business growth opportunities.
Required Skills
10–15 years of experience in Procure-to-Pay (PTP) / Accounts Payable (AP) operations.
Strong accounting and finance domain knowledge.
Experience managing large teams (100+ FTEs).
Excellent stakeholder management, communication, and analytical skills.
Hands-on experience with SAP S/4HANA, Advanced Excel, and MS Office.
Knowledge of Indian Accounting standards.
Exposure to Lean, Six Sigma, automation, and AI-based transformation initiatives is preferred.
Educational Qualification
B.Com / M.Com / MBA (Finance)
Graduation is mandatory.
Important Notes
Former TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are mandatory for employee profile creation.
Questionnaire Form (Mandatory)
https://myglit.com/lateral/cref/08cc5bee3b
Note: Filling out the above questionnaire form is mandatory. Applications submitted without completing the form will not be processed.
Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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