Delivery operations Team Lead-AIOC-S01639046/CL9

WE ARE HIRING! | DELIVERY OPERATIONS TEAM LEAD – SUPPLY CHAIN (NPI)

Skill Required: Supply Chain – New Product Introduction (NPI)
Position: Delivery Operations Team Lead
Qualification: Master of Business Administration (MBA)
Experience: 7–11 Years
Shift: US Shift

JOB OVERVIEW

We are seeking an experienced and results-driven Delivery Operations Team Lead with strong expertise in Supply Chain and New Product Introduction (NPI) to lead supply planning and network operations.

The successful candidate will oversee end-to-end supply planning activities, drive operational excellence, manage a team of planning professionals, and ensure seamless coordination across suppliers, internal teams, and business stakeholders.

This role requires strong leadership capabilities, analytical thinking, problem-solving skills, and the ability to leverage digital planning solutions to improve supply chain efficiency and business performance.

KEY RESPONSIBILITIES

• Lead the daily activities of Senior Analysts and Analysts, ensuring effective supply execution and inventory management.

• Oversee supply planning, sourcing coordination, inventory management, and master data activities.

• Ensure operational excellence and consistent service delivery in line with established performance metrics.

• Identify, assess, and resolve supply chain risks, operational constraints, and planning exceptions.

• Maintain accurate planning parameters, master data, and system records.

• Collaborate with demand planning, supply teams, suppliers, and cross-functional stakeholders.

• Drive the adoption of digital planning tools, analytics dashboards, and automation solutions.

• Identify process gaps and implement continuous improvement initiatives.

• Ensure compliance with standard operating procedures, documentation requirements, and data governance policies.

• Provide performance updates, insights, and recommendations to leadership and relevant stakeholders.

• Develop team capabilities through coaching, mentoring, knowledge sharing, and performance reviews.

• Support business continuity through effective backup planning and operational discipline.

• Coordinate new product launches across sales, distribution, and operational channels to support timely market introduction.

REQUIRED QUALIFICATIONS & EXPERIENCE

• Master of Business Administration (MBA).

• 7–11 years of relevant professional experience in Supply Chain Management, Supply Planning, or Network Operations.

• Strong knowledge of New Product Introduction (NPI) processes.

• Proven experience in team leadership and operational management.

• Solid understanding of inventory management, sourcing, demand and supply planning.

• Strong analytical, problem-solving, and decision-making abilities.

• Experience working with digital planning tools, analytics platforms, and automation solutions.

• Excellent communication, stakeholder management, and collaboration skills.

• Ability to work effectively during US business hours.

WORK SCHEDULE

US Shift

IDEAL CANDIDATE

We are looking for a strategic thinker and proactive leader who can manage complex supply chain operations, drive team performance, resolve operational challenges, and deliver measurable improvements in service quality, efficiency, and overall business performance.

Are you qualified and ready for your next career opportunity?

APPLY NOW!

Qualified candidates are encouraged to submit their updated CV for consideration.