DERM Lead

Gratitude Inc

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2 hours ago

DERM Lead

9-15 Year(s)

Hyderabad

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Job Description

Key Skills

LSS Green belt must. QMS, Black Belt, Master Black belt, Agile, Digital competencies and PMP certifications would be an advantage. Atleast 4 years of experience as Lean Six Sigma or Transformation professional for FAO processes is must

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Purpose:

 To drive Data driven culture in operation by imparting various quality tools and
methodologies trainings.
 To ensure that the best in class client satisfaction rating is achieved by leveraging
Delivery Excellence initiatives
 To facilitate deployment of Quality management system(iQMS) including ISO and
CMMi practices
 To drive business process improvements leveraging Lean Six Sigma

Responsibilities:  Conduct Thought leadership workshops and develop continuous improvement

roadmap for the associated client accounts.
 Lead & mentor Process Improvement projects leveraging Lean Six Sigma
methodologies to deliver targeted Business value and productivity improvements.
 Build and develop competencies on Quality Management Systems, Lean Six Sigma
and digital transformation techniques.
 Drive innovation and automation projects to deliver award winning case studies in
internal and external forums.
 Drive effective No Surprise framework to ensure process risks are proactively
identified and mitigated for the associated client accounts.
 Effectively engage with clients and internal stakeholders to ensure Delivery
Excellence Initiatives are effectively deployed and recognized.

Success Factors:
 Excellent communication and presentation skills
 An eye for detail, analytical and data oriented with logical problem solving approach
 Client and Stakeholder management skills
 Influencing Skills
 Program management skills – soft skills & networking
 Assertive & self driven with an attitude of challenging the status quo
 Ambitious or Goal oriented with a will to make it happen.

Requirements:
 Overall 10+ plus years of work experience with proven expertise in business problem
solving and delivering significant business value to the clients and internal
stakeholders. Exposure to Service industry is must.
 Should be able to demonstrate experience in practical application of Lean Six Sigma
techniques, Automation, etc. Experience in deploying Data analytics, Machine
learning, Artificial Intelligence,etc would be an advantage
 LSS Green belt must. QMS, Black Belt, Master Black belt, Agile, Digital
competencies and PMP certifications would be an advantage.
 Atleast 4 years of experience as Lean Six Sigma or Transformation professional for
FAO processes is must.
 Educational Requirements: MCOM, MBA in Finance, CA/ICWA or Engineering
background with proven black belt or transformation expertise in FAO processes
 Shift: Willing to work in all shifts (currently afternoon shift) and willing to travel to
any location as per client/organization requirements.

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Role

Any Other

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Any Other

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Chidera Emmanuella Ijeomah

Recruiter - Gratitude Inc

NA, nigeria

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