Employee Benefits – HRO @ international BPO Company Pune

Gratitude Inc

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1 month ago

Employee Benefits – HRO @ international BPO Company Pune

8-10 Year(s)

₹ 85 - ₹ 1 Lacs p.m

Pune

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Job Description

Key Skills

Strong communication and interpersonal skills Excellent verbal and written English communication skills Strong attention to detail, and organizational skills Proven Root Cause Analysis (RCA) skills Sound accounting knowledge with reconciliation experience Invoice processing and Payment processing knowledge Hands-on exposure to SAP HCM & FICO HR benefits operations

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Role/Skill: Group Lead – Employee Benefit - AP
Location: Pune
Experience: 8-10 Years
Band: BPO 4
Salary: 11-12 LPA

Job Requirements*
• Strong English communication skills
(written & verbal)
• Proven Root Cause Analysis (RCA) skills –
mandatory
• Sound accounting knowledge with
reconciliation experience – mandatory.
Invoice processing and Payment processing
knowledge is mandatory. Should
understand end to end AP process
• Proficiency in MS Office (Excel, Word,
PowerPoint)
• Hands-on exposure to SAP HCM & FICO –
preferred
• Experience in HR benefits operations or
shared services environment is preferred.
Strong team-managerial competencies,
managing atleast 5-7 team-members

Key Responsibilities*
• Manage employee benefits administration
and related transactions
• Perform accounting entries and
reconciliations for benefit-related accounts
• Identify, analyze, and resolve
discrepancies using RCA techniques
• Prepare and review MIS reports and
benefits dashboards
• Ensure compliance with internal controls,
SLAs, and audit requirements
• Coordinate with HR, Finance, and
external vendors for issue resolution
• Support process improvements and
knowledge transitions

Domain
Employee Benefits Administration / AP

Operations Soft Skills
Analytical ability, attention to detail,
stakeholder management, communication,
team-managerial

Education Requirements
Graduate in Commerce / Finance / HR or equivalent

Certifications
SAP HCM / FICO – Preferred

**Ex TCS Employees can't apply
PAN and DOB are required for profile creation**

Role

Employee Relations Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

Human Resources

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Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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