GERMAN LANGUAGE (P4) CSA– CL11 – GURUGRAM | INR 125,000

WE ARE HIRING!

GERMAN LANGUAGE (P4) – CUSTOMER SERVICE ANALYST | INR 125,000/MONTH | GURUGRAM

Job Requisition: AIOC-S01670444

Career Level: 11 (CL11)

Location: Gurgaon (Gurugram)

Monthly Salary Equivalent: INR 125,000

Qualification: Any Graduation

Experience: 3–5 years

Skill: Language Translation – Customer Service

ROLE OVERVIEW

Enter day-to-day sales orders in the system, coordinate with commercial and residential customers over calls in German, and resolve order-related claims. Address inquiries, resolve issues, and maintain customer satisfaction before, during, and after the purchase or use of a product or service.

MANDATORY SKILL

• German Language – P4.
  

RESPONSIBILITIES

• Analyse and solve lower-complexity problems.

• Interact with Accenture peers before updating supervisors; client and management exposure may be limited.
  
• Follow moderate instructions on daily tasks and detailed instructions on new assignments.
  
• Decisions affect your work and may affect others.
  
• Work as an individual contributor within a team, with a focused scope of work.
  
• Rotational shifts may be required.