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GRATITUDE INC
APAC · AFRICA · U.S.A

German Language Specialist – Cards Operations

401 Views 1 week ago
Experience 2–10 Year(s)
₹
Salary Confidential
Location Mumbai
95 candidate(s) already applied

Job Description




Job Description – German Language Specialist – Cards Operations

Location: Mumbai
Experience: 2–10 years
Joining: Immediate Joiners Preferred

Key Responsibilities & Skills

  • Handle Cards Operations – Disputes & Collections processes.

  • Communicate effectively with clients and internal stakeholders.

  • Prepare and maintain MIS reports and operational reports.

  • Ensure timely completion of client deliverables and process requirements.

  • Use MS Office tools effectively for daily operations and reporting.

  • Demonstrate strong analytical and problem-solving skills.

  • Maintain good interpersonal and communication skills.

  • Deliver effective presentations when required.

  • Use German language skills in both written and verbal communication.

Required Skills

  • 2–10 years of relevant experience.

  • Proficiency in German – written and verbal.

  • Knowledge/experience in Cards Operations – Disputes & Collections.

  • Strong knowledge of MS Office and MIS reporting.

  • Good analytical thinking and interpersonal skills.

  • Strong client communication skills.

  • Ability to meet stringent client deliverables.

  • Immediate joiners preferred.

Eligibility Criteria

  • Ex-TCS employees are not eligible to apply.

  • PAN and DOB are mandatory for profile creation.



Key Skills

5 Skills
Digital Representation MIS Reports Analytical Skills German Language Cards Operations- Disputes & Collections

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
Banking / Financial Services / Broking
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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