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GRATITUDE INC
APAC · AFRICA · U.S.A

Global Payroll Tower Lead Jobs Chennai | EMEA | Workday

15 Views 11 hours ago
Experience 8–15 Year(s)
₹
Salary Confidential
Location Chennai
4 candidate(s) already applied

Job Description

About the role


We are hiring a Global Payroll Tower Lead in Chennai to lead end-to-end payroll operations across EMEA countries for a client. You will own payroll governance, compliance, vendor and client management, and payroll integrations with Workday and ServiceNow. The role suits a payroll leader with deep EMEA knowledge, strong stakeholder communication and hands-on experience with Workday Connector, PECI and PICOF. Payroll implementation experience is a plus. It is a 5-day onsite role in Chennai.


Key responsibilities


Payroll operations

  • Lead monthly payroll processing across multiple countries, with accuracy, timeliness and statutory compliance (tax, social security, pensions)


Governance and compliance

  • Set up controls, keep the team audit-ready and follow local regulations
  • Manage GDPR and data privacy requirements


Workday integrations

  • Own and improve payroll integrations, and validate data flow through Workday Connector, PECI (Payroll Effective Change Interface) and PICOF (Payroll Interface Change Output File)


ServiceNow

  • Manage payroll service requests, incident triage and the knowledge base in ServiceNow
  • Track SLAs and drive continuous improvement


Vendor, client and stakeholder management

  • Oversee external payroll providers, including governance and performance
  • Work with HR, Finance, Compliance and country leaders, with clear communications, dashboards and executive updates


Controls and reconciliation

  • Own gross-to-net reconciliations, finance postings, approvals and payment files
  • Run pre-payroll and post-payroll controls


Change and projects

  • Lead transitions, new country go-lives, implementations and payroll transformation projects
  • Manage parallel and other testing, knowledge transfer (KT) and due diligence (DD)


Reporting and analytics

  • Build metrics and reports on observations, accuracy and variances
  • Drive insights and root-cause analysis using advanced Excel


Required qualifications and experience

  • 10+ years in multi-country payroll, with at least 5 years focused on EMEA (the header says 8 to 15 years)
  • Bachelor’s degree in Finance, HR, Business or equivalent
  • Hands-on Workday payroll integrations (Connector, PECI, PICOF)
  • ServiceNow for case management
  • Advanced Excel (Power Query, Pivot, VLOOKUP/INDEX-MATCH)
  • Strong understanding of EMEA statutory rules, tax, social contributions, GDPR and local payroll calendars
  • Exceptional written and verbal communication, executive-ready reporting and vendor negotiation skills
  • Experience in project management, change management and cutover
  • Willing to work 5 days a week onsite in Chennai


Preferred qualifications

  • Payroll certification such as CIPP or APA
  • Power BI or Tableau
  • Jira and Confluence
  • Payroll implementation experience
  • SFTP and encryption for payroll files


Job details




Role
Global Payroll Tower Lead
Location
Chennai, onsite 5 days
Experience
8 to 15 years
Salary
Competitive, based on experience
Shift
To be confirmed


Why join

  • Lead global payroll across EMEA for an international client
  • Hands-on work with Workday integrations and ServiceNow
  • Lead new country go-lives and transformation projects
  • Clear path to senior payroll and HR operations leadership



Key Skills

6 Skills
Microsoft Excel Project management Vendor Management Stakeholder Management Global Payroll Workday payroll integrations (Connector, PECI, PICOF)

Role Specifications

Role
Payroll Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
Human Resources

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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