Group Lead - Master Data Management
Job Description
Key Skills
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Job title: Group Lead - Master Data Management | Pune
Job description
We are looking for an experienced Group Lead – Master Data Management to manage Employee Master Data Management (MDM) operations across multiple locations. The role involves leading a team of 15 members, ensuring data accuracy and governance, managing SAP HCM and Employee Central transactions, and driving continuous process improvements.
Location: Pune
Experience: 9-14 years
Key Responsibilities:
- Lead and manage a team of 15 team members across multiple locations.
- Perform and review Employee MDM transaction processing activities.
- Manage overall Employee MDM processes for multiple locations.
- Handle employee master data changes in SAP HCM and Employee Central (EC).
- Perform reconciliations and resolve data discrepancies.
- Conduct Root Cause Analysis (RCA) for recurring data issues.
- Prepare, validate, and publish MIS reports and dashboards.
- Ensure compliance with data governance, SOX, and audit requirements.
- Support stakeholders and participate in continuous improvement initiatives.
- Ensure data quality, accuracy, and adherence to defined processes and controls.
Mandatory Requirements:
- Strong English communication skills, both written and verbal.
- Proven hands-on experience in Root Cause Analysis (RCA).
- Hands-on experience in reconciliation and MIS reporting.
- Hands-on experience with SAP HCM and Employee Central (EC).
- Knowledge and hands-on experience of India Labour Laws.
- Proficiency in MS Office, particularly Excel, PowerPoint, and Outlook.
- Experience in managing teams and operations across multiple locations.
Preferred:
- Exposure to Data Quality and Data Governance frameworks.
- SAP HCM / SuccessFactors certification.
Important points:
- Candidates who have previously worked with TCS are not eligible.
- PAN and Date of Birth will be required for profile creation.
Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
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