Hiring for Team Leader
Gratitude IncHiring for Team Leader
Job Description
Key Skills
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We are hiring for a Team Leader
Job Description:
Entry level supervisory/team lead role, leads team under close guidance.
• Coordinates customer service activities with other internal functions.
• Communicates with clients, vendors and other departments to ensure quality service delivery and customer satisfaction.
• Serves as an escalation point for resolving the most difficult customer issues.
• Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc.
Location:Mumbai
UK Telecom Background Experience Mandatory
Only Graduates
Should have minimum 2-years of experience as working as Team Leader
CTC upto 7.3 LPA
** Notice Period:- 30-days or less than 30-days**
Position Type :Full time
Type Of Hire :Experienced (relevant combo of work and education)
Education Desired :Associate’s Degree
Travel Percentage :0%
Role
Team Leader -(NonTechnical)
Timings
UK Shift ()
Industry
BPO
Work Mode
NA
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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