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GRATITUDE INC
APAC · AFRICA · U.S.A

Hiring: MIS & Reporting Analyst | Gurgaon | Work from Office

733 Views 1 week ago
Experience 3–5 Year(s)
₹
Salary Confidential
Location Mumbai (goregoan)
155 candidate(s) already applied

Job Description


We are hiring an experienced MIS & Reporting Analyst to support Collections Operations through data analysis, reporting, and process improvement. If you have strong expertise in Advanced Excel, VBA, data analysis, and MIS reporting, we’d love to hear from you.

Location: Gurgaon
Salary: Up to ₹9 LPA

Qualifications


* Bachelor’s degree is mandatory
* 3–5 years of experience in MIS Reporting, Data Analysis, or Reporting Analytics
* Advanced proficiency in Microsoft Excel, including Macros and VBA (Visual Basic for Applications)
* Experience with financial modeling, database management systems (DBMS), and data analysis tools
* Strong analytical skills with the ability to interpret and present complex data
* Knowledge of the Order-to-Cash (OTC) lifecycle and B2B business processes is an advantage
* Excellent communication and stakeholder management skills
* Willing to work from the Gurgaon office
* Flexible to work permanent night shifts

Key Responsibilities


* Monitor and manage collections data from multiple sources
* Ensure the accuracy, completeness, and integrity of collections data
* Develop and maintain databases, dashboards, and MIS reports
* Generate regular and ad hoc reports on collection performance, outstanding receivables, and aging accounts
* Analyze collection trends and provide actionable insights to improve operational efficiency
* Present reports and key performance metrics to management
* Identify opportunities for process improvement and automation
* Collaborate with Finance and IT teams to enhance reporting systems and collections processes
* Maintain documentation to support audits and regulatory compliance
* Assist in developing collection strategies and reporting frameworks

Benefits

* Competitive salary package
* Career growth opportunities
* Exposure to global finance and collections operations
* Professional learning and development
* Collaborative and inclusive work environment

How to Apply

Interested candidates should send their updated CV.

Please provide the following information along with your application:

* Total years of MIS and Reporting experience
* Experience with Advanced Excel, VBA, and Macros
* Experience with DBMS and data analysis tools
* Experience in Collections, OTC, or Finance reporting (if applicable)
* Current location
* Current CTC
* Expected CTC
* Earliest available joining date
* PAN Number
* Date of Birth

Only shortlisted candidates will be contacted.

Key Skills

1 Skills
MIS and reporting

Role Specifications

Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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