HR Reporting and MIS Specialist

Gratitude Inc

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3 weeks ago

HR Reporting and MIS Specialist

5-8 Year(s)

₹ 70 - ₹ 80 Thousand p.m

Bangalore, Mumbai

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Job Description

Key Skills

Attention to detail Excellent communication skills and fluency in English Strong expertise in Workday Exceptional command of English (native-level proficiency) with strong interpersonal and presentation skills. Strong knowledge of KPIs, SLAs, and performance management Reporting & Data Analysis Advanced Microsoft Excel

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Role/Skill: 418628 | 418625 HR Reporting and MIS Specialist

Location: Bangalore/Mumbai

Experience: 4 to 8 years

Band: BPO 3

Position Overview:

We are seeking a skilled employee in HR Reporting and MIS background having 5–7 years of hands-on experience in preparing various HR Reports, dashboards and custom datasets.

This role demands a meticulous professional with a strong command of English and the ability to work effectively with global stakeholders and critically think the data and provide in a professional and managed way

Key Responsibilities:

• Gather, Analyze and interpret data from various sources to product accurate and timely reports

• Continuously improve reporting processes to increase efficiency and quality

• Maintain documentation on reporting processes data definitions and standard report

• Support ad hoc data requests and special projects as required.

• Ability to manage multiple priorities and meet deadlines in a fast paced environment.

1. Stakeholder Engagement:

• Collaborate with global stakeholders and HRBP’s and provide them with the desired Data/Dashboard/Report

• Experience in drafting clear step guides and Standard Operating Procedures to streamline and formalize business processes.

2. SLA & KPI Management:

• Demonstrate a strong understanding of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). • Consistently meet or exceed SLA requirements for processing reports while maintaining high-quality standards.

3. Policy Adherence & Process Improvement:

• Ensure adherence to company policies to maintain Confidentiality

• Proactively identify and recommend process improvements to enhance efficiency and accuracy.

Qualification & Skillset:

• Any Graduate

• 5-7 years of experience in Reporting & Data Analysis

• Strong proficiency in Advanced Microsoft Excel

• Exceptional command of English, with the ability to communicate fluently and professionally.

• Attention to detail in terms of handling various data sources

• Deep understanding of SLAs and KPIs and a track record of achieving or exceeding them.

Key Skills:

• Knowledge of Advanced Excel Mandatory

• Knowledge of data gathering and reporting tools like Tableau & Cognos, Mandatory

• Basic Knowledge of Workday Reports

• Documentation Validation

• Global Stakeholder Management

• Process Improvement and Compliance

• SLA & KPI Adherence

• Excellent Communication and Analytical Skills

Working Conditions:

• Work Shift will be US Hours. 5:30 PM to 3:30 AM. IST • Work from Office (No work from home)

• Agile to extended work hours when needed to meet deadlines without prompting.

PAN and DOB are required for profile creation

Role

Analysis & Reporting

Timings

US-Type Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Accounting / Tax / Company Secretary / Audit

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Isaac Love

Recruiter - Gratitude Inc

NA, nigeria

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