HR Specialist – Employee Relations | Case Management | US HR | Mumbai
Gratitude IncHR Specialist – Employee Relations | Case Management | US HR | Mumbai
Job Description
Key Skills
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About the Role
We are looking for an experienced HR Specialist – Employee Relations & Case Management to manage end-to-end disciplinary cases within a US HR environment. This role is ideal for professionals with expertise in Employee Relations, HR Case Management, HR Policy Interpretation, Employee Discipline, Attendance Management, US Labor Laws, and Stakeholder Management. You will provide HR policy guidance, resolve complex employee relations issues, and ensure compliance with organizational and legal standards.
Qualifications
5–8 years of experience in HR Operations, Employee Relations, HR Case Management, or HR Shared Services
Proven experience managing end-to-end disciplinary cases in a US HR environment
Strong knowledge of Employee Relations, Attendance Management, Call Avoidance, Job Abandonment, Unauthorized Absence, HR Policies, and Case Documentation
Experience providing HR policy guidance and supporting managers on employee relations matters
Good understanding of US labor laws, HR compliance, and disciplinary processes
Strong analytical, critical thinking, problem-solving, and decision-making skills
Excellent verbal and written communication skills with the ability to handle client and employee calls
Bachelor's degree in Human Resources, Psychology, Sociology, or a related field (Postgraduate qualification is an advantage)
Ability to manage multiple cases independently while maintaining accuracy and confidentiality
Willing to work US Shift from the Mumbai office
Benefits
Salary up to ₹9 LPA
Opportunity to work on global HR operations and employee relations
Exposure to complex HR case management in a US business environment
Career growth in HR Shared Services and Employee Relations
Collaborative and professional work environment
Eligibility
Role: Talent Consultation Analyst
Location: Mumbai
Experience: 5–8 Years
Shift: US Shift
Important: PAN and Date of Birth (DOB) are required for profile creation
Apply Now
If your experience matches the non-negotiable requirements, send your updated CV for review. Please ensure your CV clearly reflects all the mandatory skills and experience required for this role. Only shortlisted candidates will be contacted.
Role
Account Manager
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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