International Customer Service Executive
Job Description
Key Skills
4 candidate(s) have already applied for this Job. Apply now
Position: Customer Service Representative
Process: U.S BANKING VOICE PROCESS
Responsibilities Include:
- Responsible for delivering exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Duties include handling incoming calls, emails, and live chats, providing product information, processing orders, and maintaining accurate records.
- Strong communication and problem-solving skills are essential for success in this role.
Shift Timing: Rotational Shifts (5 Days Working)
Work Location : Mumbai
Eligibility : -
- Graduates with 9 months International BPO Voice Experience / Undergraduates with 18 months International BPO Voice Experience
- Excellent Communication is must
- Experience Letters are mandatory from all the Organizations
Role
CRM/Cust. Service Executive
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Banking / Financial Services
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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