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GRATITUDE INC
APAC · AFRICA · U.S.A

International HR Services Specialist Jobs Chennai & Bengaluru

6 Views 5 hours ago
Experience 5–6 Year(s)
₹
Salary ₹ 0 – 1 Thousand p.m
Location Bengaluru, Chennai
2 candidate(s) already applied

Job Description

About the role


We are hiring an International HR Services Specialist (individual contributor) in Chennai and Bengaluru to join a Global HR Operations team. You will deliver HR services across international regions, with a focus on employee experience, accuracy and compliance. You will manage end-to-end HR administration in Workday, resolve employee queries in ServiceNow and act as the link between employees, managers and HR business partners. The role suits an HR operations professional with 5 to 6 years of experience supporting international geographies. It is a 24x7, fully onsite role with a salary of up to ₹9 LPA.


Key responsibilities


Employee lifecycle management

  • Administer and close probation processes for new hires in Workday
  • Assign missing pay groups in Workday so payroll lines up correctly
  • Maintain and update employee contract notifications
  • Extend fixed-term contracts in line with policy and compliance


Letters and documentation

  • Generate, review and send job change letters in Workday
  • Proofread letters and run error reports before they go to employees
  • Create and manage compensation change letters
  • Support employee visa letters and reference letters on request


Compensation and benefits processing

  • Review and process shift allowance and on-call allowance requests under local policies
  • Audit monthly time-off data, including negative and positive leave balances
  • Review time-off requests and manage over-utilised time off


Employee support and query resolution

  • Act as first point of contact, triaging and resolving HR queries in ServiceNow
  • Review and process short-term leave certification forms for specific geographies


Quality, compliance and audits

  • Run regular audits of HR data in Workday for accuracy and compliance
  • Handle employee records and sensitive information with a strong compliance mindset
  • Give HR leadership timely reports and insights


Required qualifications and experience

  • 5 to 6 years in HR operations or shared services supporting international geographies
  • Graduation (compulsory)
  • Strong Workday expertise: core HR, letter generation, contracts, compensation and absence management
  • Hands-on ServiceNow or similar ticketing tool experience
  • Strong understanding of HR processes, compliance and documentation standards
  • Excellent attention to detail, proofreading and quality control
  • Ability to manage high volumes accurately and on time
  • Strong critical thinking, problem solving and decision making
  • Excellent written and spoken English, and the ability to work with varied stakeholders
  • Willing to work 24x7 shifts, from the office only, with extended hours when needed


Preferred qualifications

  • Python scripting to automate employee filings, audits and letter generation


Job details




Role
International HR Services Specialist (Individual Contributor)
Locations
Chennai, Bengaluru (onsite)
Experience
5 to 6 years
Salary
Up to ₹9 LPA
Shift
24x7, based on regional coverage


Why join

  • Salary of up to ₹9 LPA
  • Work on Workday and ServiceNow for a global HR operations team
  • Exposure to HR processes across international regions
  • Chance to build automation skills
  • Clear path to senior specialist and team lead roles

Key Skills

4 Skills
Python HR operations Expereince in International HR Helpdesk Strong understanding of HR operations, payroll inputs, and employee lifecycle management

Role Specifications

Role
Employee Relations
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
Human Resources

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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