International HR Services Specialist Jobs Chennai & Bengaluru
Job Description
About the role
We are hiring an International HR Services Specialist (individual contributor) in Chennai and Bengaluru to join a Global HR Operations team. You will deliver HR services across international regions, with a focus on employee experience, accuracy and compliance. You will manage end-to-end HR administration in Workday, resolve employee queries in ServiceNow and act as the link between employees, managers and HR business partners. The role suits an HR operations professional with 5 to 6 years of experience supporting international geographies. It is a 24x7, fully onsite role with a salary of up to ₹9 LPA.
Key responsibilities
Employee lifecycle management
- Administer and close probation processes for new hires in Workday
- Assign missing pay groups in Workday so payroll lines up correctly
- Maintain and update employee contract notifications
- Extend fixed-term contracts in line with policy and compliance
Letters and documentation
- Generate, review and send job change letters in Workday
- Proofread letters and run error reports before they go to employees
- Create and manage compensation change letters
- Support employee visa letters and reference letters on request
Compensation and benefits processing
- Review and process shift allowance and on-call allowance requests under local policies
- Audit monthly time-off data, including negative and positive leave balances
- Review time-off requests and manage over-utilised time off
Employee support and query resolution
- Act as first point of contact, triaging and resolving HR queries in ServiceNow
- Review and process short-term leave certification forms for specific geographies
Quality, compliance and audits
- Run regular audits of HR data in Workday for accuracy and compliance
- Handle employee records and sensitive information with a strong compliance mindset
- Give HR leadership timely reports and insights
Required qualifications and experience
- 5 to 6 years in HR operations or shared services supporting international geographies
- Graduation (compulsory)
- Strong Workday expertise: core HR, letter generation, contracts, compensation and absence management
- Hands-on ServiceNow or similar ticketing tool experience
- Strong understanding of HR processes, compliance and documentation standards
- Excellent attention to detail, proofreading and quality control
- Ability to manage high volumes accurately and on time
- Strong critical thinking, problem solving and decision making
- Excellent written and spoken English, and the ability to work with varied stakeholders
- Willing to work 24x7 shifts, from the office only, with extended hours when needed
Preferred qualifications
- Python scripting to automate employee filings, audits and letter generation
Job details
Role | International HR Services Specialist (Individual Contributor) |
Locations | Chennai, Bengaluru (onsite) |
Experience | 5 to 6 years |
Salary | Up to ₹9 LPA |
Shift | 24x7, based on regional coverage |
Why join
- Salary of up to ₹9 LPA
- Work on Workday and ServiceNow for a global HR operations team
- Exposure to HR processes across international regions
- Chance to build automation skills
- Clear path to senior specialist and team lead roles
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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