Interview Coordination Specialist
Job Description
Location: Mumbai
Experience: 4–8 Years
Band: BPO 2/3
Shift: Night Shift (6:00 PM–4:00 AM or 7:00 PM–5:00 AM IST)
Job Summary
We are hiring an Interview Coordination Specialist to support global talent acquisition operations. The role involves managing end-to-end interview scheduling, coordinating with candidates and hiring managers, maintaining calendars, and ensuring timely communication throughout the interview lifecycle.
Roles and Responsibilities
Handle end-to-end interview scheduling for international recruitment.
Coordinate phone, virtual, and face-to-face interviews.
Schedule interviews based on candidate and interviewer availability.
Manage calendar invitations, interview confirmations, and rescheduling requests.
Act as a coordination point between candidates, recruiters, and hiring managers.
Monitor interview schedules and resolve last-minute changes or conflicts.
Maintain accurate interview records, trackers, and MIS reports.
Provide timely updates to Talent Acquisition teams and stakeholders.
Ensure confidentiality and accuracy while handling candidate information.
Eligibility Criteria
Bachelor's degree in HR, Management, or a related discipline preferred.
4–8 years of overall professional experience.
Relevant experience in interview scheduling or recruitment coordination.
Exposure to US/UK recruitment or international hiring operations is preferred.
Excellent verbal and written communication skills.
Strong MS Excel, Word, PowerPoint, and Outlook knowledge.
Ability to manage multiple priorities in a deadline-driven environment.
Good to Have
Workday, SAP SuccessFactors, BambooHR, or similar HRIS experience.
Exposure to global shared services or BPO recruitment operations.
Knowledge of interview scheduling platforms and automation tools.
Basic understanding of US hiring practices and compliance.
Important Notes:
Ex-TCS employees are not eligible.
PAN and DOB are mandatory for profile creation.
Night-shift flexibility is required.
Key Skills
6 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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