Invoice Dispute Management -*Senior Associate (P2P / AP)

*Senior Associate - Invoice Dispute Management (P2P Process) | Mumbai | Job Code: 429289*

We are hiring a Senior Analyst for P2P and AP Dispute Management in Mumbai, US Shift. If you have 4 to 8 years of experience in Accounts Payable, Invoice Dispute Management, P2P, SAP / Oracle, and MS Excel, this role is for you.

*Role Details*

- *Job Title:* Senior Associate - Invoice Dispute Management - P2P Process

- *Location:* Mumbai

- *Work Mode:* Work From Office

- *Experience:* 4 to 8 Years

- *Band:* BPO 3

- *Salary:* Up to ₹9 LPA

- *Shift:* US Shift - 5:00 PM IST to 3:00 AM IST (Permanent Shift)

- *Job Code:* 429289

*What You Will Do*

- Perform end-to-end Accounts Payable functions, including invoice receipt, validation, and payment processing

- Support the Procure-to-Pay (P2P) process from an Accounts Payable perspective using ERP systems

- Conduct three-way matching between purchase orders, invoices, and goods receipt notes (GRN)

- Identify, raise, and manage invoice disputes related to price variance, quantity mismatch, duplicate invoices, tax issues, and missing documentation

- Coordinate with vendors and internal stakeholders to resolve invoice discrepancies in a timely manner

- Request, review, and validate supporting documents such as revised invoices, credit notes, and proof of delivery (POD)

- Track and monitor open and aged disputes, ensuring proper documentation and closure within SLA timelines

- Maintain strong working relationships and professional rapport with stakeholders and clients to ensure smooth AP operations and timely dispute resolution

- Maintain accurate records and compliance with internal controls and SOPs

- Assist with month-end close activities, reconciliations, and reporting related to AP and dispute management

*What We Are Looking For*

- *Education:* Minimum 15 years of regular, full-time education - 10 + 2 + 3

- *Experience:* 4 to 8 years in Accounts Payable or Invoice Dispute Management preferred

- *Skills Required:*

    - Excellent interpersonal communication skills and the ability to work effectively with colleagues, suppliers, and customers

    - Strong analytical and problem-solving skills with attention to detail

    - Proficiency in ERP systems - SAP and Oracle - and MS Excel

    - Ability to manage multiple disputes and meet deadlines in a fast-paced environment

- Willing to work from office in Mumbai in US shift (5:00 PM IST to 3:00 AM IST)

*Why Join Us*

- Work on end-to-end P2P and AP dispute management for global processes

- High-visibility stakeholder and vendor management role

- Stable US shift with structured AP operations