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Italian Language Specialist – Cards Operations

Gratitude Inc
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3 weeks ago

Italian Language Specialist – Cards Operations

2-10 Year(s)
Mumbai
Mumbai

Job Description

Key Skills

Digital Representation MIS Reports Analytical Skills MS Office Advanced Proficiency Fluent in Italian and English Language Cards Operations- Disputes & Collections

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 Italian Language Specialist – Cards Operations

Location: Mumbai
Experience: 2–10 years
Joining: Immediate joiners preferred

Key Responsibilities & Skills

  • Handle Cards Operations – Disputes & Collections processes.

  • Manage client communication and ensure effective resolution of operational requirements.

  • Prepare and maintain MIS reports and operational reports.

  • Ensure timely delivery of stringent client deliverables and process SLAs.

  • Use MS Office tools effectively for reporting and day-to-day operations.

  • Apply strong analytical and problem-solving skills.

  • Demonstrate good interpersonal and communication skills.

  • Deliver effective presentations when required.

  • Use Italian language skills in both written and verbal communication.

Required Qualifications

  • 2–10 years of relevant experience.

  • Strong proficiency in Italian – written and verbal.

  • Knowledge/experience in Cards Operations, Disputes & Collections.

  • Good knowledge of MS Office and MIS reporting.

  • Strong analytical, communication and interpersonal skills.

  • Immediate joiners preferred.

Important Eligibility Criteria

  • Ex-TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are mandatory for profile creation.


Role

Operations Manager

Timings

Rotational Shifts (Permanent)

Industry

Banking / Financial Services / Broking

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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