Italian Language Specialist – Cards Operations

Gratitude Inc

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9 hours ago

Italian Language Specialist – Cards Operations

2-10 Year(s)

Mumbai

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Job Description

Key Skills

Italian - Read, Understand and Translate MIS Reporting, Data Analysis & Business Presentation Skills (Excel, PPT Cards Operations- Disputes & Collections

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Location: Mumbai

Experience: 2–10 Years
Salary: Up to ₹12 LPA

Joining: Immediate joiners preferred

Role Overview

We’re looking for an Italian Language Specialist to support Cards Operations, with strong communication, analytical, and reporting skills.

Key Responsibilities

Support Cards Operations, particularly Disputes and Collections.
Communicate effectively with clients and stakeholders in Italian.
Prepare MIS reports and presentations.
Analyze operational data and meet client deliverables.
Support day-to-day operations while maintaining quality and accuracy.
Collaborate with teams to resolve operational issues.

Requirements

2–10 years of relevant experience.
Strong Italian language skills – written and verbal.
Experience in Cards Operations, Disputes, or Collections.
Good analytical and interpersonal skills.
Strong knowledge of MS Office and MIS reporting.
Effective presentation and client communication skills.
Ability to work against stringent client timelines.
Immediate joiners are preferred.

Interested candidates: Share your updated CV highlighting your Italian proficiency and Cards Operations experience.

Note: PAN and DOB are required for profile creation.

Role

Account Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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