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Mandarin Supplier Enablement Specialist

Gratitude Inc
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1 day ago

Mandarin Supplier Enablement Specialist

1-4 Year(s)
₹ 41.67 - ₹ 58.33 Thousand p.m
Mumbai
Mumbai

Job Description

Key Skills

Customer Service Oracle Problem Solving Mandarin Productivity Management email support SAP Ariba Voice and non-voice Invoice processing Compliances Proficient in the Mandarin language Proficient in MS Office Understanding of Supply Chain Operations in Inventory Management, Procurement, Vendor Management Coupa or similar ERP/procurement tools SAP Quality Management Supplier Onboarding Supplier Enablement

9 candidate(s) have already applied for this Job. Apply now

Mandarin Supplier Enablement Specialist

Location: Mumbai
Experience: 1–4 Years
Band: BPO 2
Salary: Up to ₹7 LPA
Shift: Rotational / Night Shifts — candidates must be comfortable working in rotational and night shifts

Education

  • Minimum 15 years of regular, full-time education (10+2+3).

Required Skills

  • Primary Skill: Mandarin language proficiency with the ability to read, understand, and effectively communicate process-related information.
  • Basic knowledge of Supplier Enablement and Supply Chain Operations.
  • Understanding of Customer Quality and Productivity Expectations.
  • Proficiency in MS Office.
  • Strong written communication, coordination, problem-solving, and follow-up skills.

Key Responsibilities

  • Coordinate and execute end-to-end supplier onboarding activities across procurement platforms such as Ariba, Coupa, Oracle, etc.
  • Communicate with suppliers regarding onboarding requirements, documentation, and system processes.
  • Assist suppliers with registration, profile setup, and compliance verification.
  • Ensure suppliers meet business, regulatory, and system requirements before activation.
  • Provide non-voice support through ticketing systems, email, and digital channels.
  • Troubleshoot supplier onboarding issues related to registration, invoice processing, and data validation.
  • Collaborate with internal Procurement, Accounts Payable, and Compliance teams to resolve complex supplier queries.
  • Track and follow up on open supplier requests to ensure timely resolution.
  • Maintain accurate supplier records and documentation within onboarding systems.
  • Validate supplier data for completeness, accuracy, and compliance.
  • Support periodic audits and reporting related to supplier enablement performance.
  • Contribute to the development and maintenance of SOPs, workflows, and knowledge-base articles.

Important Eligibility Criteria

  • Ex-TCS employees are not eligible to apply.
  • PAN and Date of Birth (DOB) are required for profile creation.
  • Candidates should be comfortable working in rotational/night shifts.

Apply / Questionnaire

Interested candidates can complete the questionnaire and submit their details here:

Questionnaire Link: https://myglit.com/lateral/cref/3b40e1e336

Role

Mandarin Language Expert

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Piyush Rathi

Recruiter - Gratitude Inc

NA, india

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500+ Posts

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