Mandarin Supplier Enablement Specialist

Responsibilities:

 Coordinate and execute end-to-end supplier onboarding activities across procurement platforms (e.g., Ariba, Coupa, Oracle, etc.).
 Communicate with suppliers to explain onboarding requirements, documentation needs, and system processes.
 Assist suppliers in completing registration, profile setup, and compliance verifications.
 Ensure suppliers meet all business, regulatory, and system requirements before activation.
 Provide non-voice support to suppliers via ticketing systems, email, and digital channels.
 Troubleshoot onboarding issues related to registration, invoicing processing, and data validation.
 Collaborate with internal teams (Procurement, AP, Compliance) to resolve complex supplier queries.
 Track, monitor, and follow up on open supplier requests to ensure timely resolution.
 Maintain accurate supplier records and documentation within the onboarding system.
 Validate supplier data for completeness, accuracy, and compliance.
 Support periodic audits and reporting activities related to supplier enablement performance.
 Contribute to the development and maintenance of supplier enablement SOPs, workflows, and knowledge base articles.

Education:
 Minimum 15 years of regular, full-time education (10 + 2 + 3)

Skills:
 Primary skill: Mandarin language proficiency, including ability to read, understand, and communicate process-related information effectively.
 Secondary skills: basic knowledge of Supplier enablement, supply chain operations
 Should understand Customer Quality and Productivity Expectations.
 Proficient in MS Office.