Mandarin Supplier Enablement Specialist

Gratitude Inc

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2 weeks ago

Mandarin Supplier Enablement Specialist

1-4 Year(s)

Mumbai (virar, vasai)

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Job Description

Key Skills

Supplier Management Proficient in the Mandarin language Proficient in MS Office Understand Customer Quality and Productivity Expectations

49 candidate(s) have already applied for this Job. Apply now

Responsibilities:

 Coordinate and execute end-to-end supplier onboarding activities across procurement platforms (e.g., Ariba, Coupa, Oracle, etc.).
 Communicate with suppliers to explain onboarding requirements, documentation needs, and system processes.
 Assist suppliers in completing registration, profile setup, and compliance verifications.
 Ensure suppliers meet all business, regulatory, and system requirements before activation.
 Provide non-voice support to suppliers via ticketing systems, email, and digital channels.
 Troubleshoot onboarding issues related to registration, invoicing processing, and data validation.
 Collaborate with internal teams (Procurement, AP, Compliance) to resolve complex supplier queries.
 Track, monitor, and follow up on open supplier requests to ensure timely resolution.
 Maintain accurate supplier records and documentation within the onboarding system.
 Validate supplier data for completeness, accuracy, and compliance.
 Support periodic audits and reporting activities related to supplier enablement performance.
 Contribute to the development and maintenance of supplier enablement SOPs, workflows, and knowledge base articles.

Education:
 Minimum 15 years of regular, full-time education (10 + 2 + 3)

Skills:
 Primary skill: Mandarin language proficiency, including ability to read, understand, and communicate process-related information effectively.
 Secondary skills: basic knowledge of Supplier enablement, supply chain operations
 Should understand Customer Quality and Productivity Expectations.
 Proficient in MS Office.

Role

Mandarin Language Expert

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Yahaya Muktar R

Recruiter - Gratitude Inc

NA, nigeria

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