Mandarin Supplier Enablement Specialist

Gratitude Inc

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9 hours ago

Mandarin Supplier Enablement Specialist

1-4 Year(s)

Mumbai (virar, vasai)

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Job Description

Key Skills

Supplier Management Proficient in the Mandarin language Proficient in MS Office Understand Customer Quality and Productivity Expectations

2 candidate(s) have already applied for this Job. Apply now

Responsibilities:

 Coordinate and execute end-to-end supplier onboarding activities across procurement platforms (e.g., Ariba, Coupa, Oracle, etc.).
 Communicate with suppliers to explain onboarding requirements, documentation needs, and system processes.
 Assist suppliers in completing registration, profile setup, and compliance verifications.
 Ensure suppliers meet all business, regulatory, and system requirements before activation.
 Provide non-voice support to suppliers via ticketing systems, email, and digital channels.
 Troubleshoot onboarding issues related to registration, invoicing processing, and data validation.
 Collaborate with internal teams (Procurement, AP, Compliance) to resolve complex supplier queries.
 Track, monitor, and follow up on open supplier requests to ensure timely resolution.
 Maintain accurate supplier records and documentation within the onboarding system.
 Validate supplier data for completeness, accuracy, and compliance.
 Support periodic audits and reporting activities related to supplier enablement performance.
 Contribute to the development and maintenance of supplier enablement SOPs, workflows, and knowledge base articles.

Education:
 Minimum 15 years of regular, full-time education (10 + 2 + 3)

Skills:
 Primary skill: Mandarin language proficiency, including ability to read, understand, and communicate process-related information effectively.
 Secondary skills: basic knowledge of Supplier enablement, supply chain operations
 Should understand Customer Quality and Productivity Expectations.
 Proficient in MS Office.

Role

Mandarin Language Expert

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Yahaya Muktar R

Recruiter - Gratitude Inc

NA, nigeria

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