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GRATITUDE INC
APAC · AFRICA · U.S.A

Master Data Management (MDM) Analyst

8 Views 10 hours ago
Experience 7–11 Year(s)
₹
Salary ₹ 50 – 1 Lacs p.m
Location Gurugram
2 candidate(s) already applied

Job Description

Designation: Sales Prog & Incentive Mgmt Specialist – INC

Location: Gurugram
Experience: 7–11 Years
Qualification: Any Graduate
Notice Period: Maximum 45 Days

Role Overview

We are looking for an experienced Master Data Management (MDM) Specialist to manage and maintain master data operations, ensuring data accuracy, integrity, consistency, and compliance across customer master, material master, pricing, and EDI processes. The role involves supporting the complete master data lifecycle, performing data-quality audits, coordinating with cross-functional stakeholders, and ensuring adherence to governance and internal control requirements.

Key Responsibilities

  • Manage end-to-end master data activities, including creation, modification, validation, maintenance, and archiving.

  • Maintain customer master and material master records with a high degree of accuracy.

  • Support pricing master data and EDI-related activities.

  • Perform peer audits, data validation, and quality checks to ensure compliance with established standards.

  • Review master data change reports and coordinate for necessary approvals and signoffs.

  • Support ERP/SAP master data operations and resolve data discrepancies.

  • Maintain process documentation, SOPs, and audit evidence.

  • Ensure compliance with SOX controls, internal policies, and audit requirements.

  • Collaborate with supply chain, logistics, sales, and other business stakeholders.

  • Prepare operational reports, identify recurring data issues, and recommend process improvements.

  • Guide and mentor team members to ensure consistent execution of master data processes.

Required Skills

  • Master Data Management (MDM)

  • Customer Master and Material Master

  • SAP/ERP Master Data Management

  • Pricing Master Data

  • EDI Processes

  • Data Quality and Governance

  • Data Lifecycle Management

  • SOX Compliance and Internal Controls

  • Peer Audits and Data Validation

  • Stakeholder Management

  • Reporting and Documentation

Preferred Qualifications

  • Experience in retail, FMCG, supply chain, or logistics environments.

  • Strong analytical and problem-solving abilities.

  • Excellent communication and coordination skills.

  • Ability to manage multiple master data requests and meet operational deadlines.

Key Skills

7 Skills
Data Analysis ERP Logistics Process Improvement Master data management supply chain management ERP Master Data

Role Specifications

Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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