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GRATITUDE INC
APAC · AFRICA · U.S.A

Master Data Management (MDM) – Senior Analyst

9 Views 4 hours ago
Experience 5–8 Year(s)
₹
Salary Confidential
Location Gurugram
2 candidate(s) already applied

Job Description


Designation: Sales Program & Incentive Management – Senior Analyst (INC)
Skill Required: Master Data Management (MDM)
Experience: 5–8 Years
Qualification: Any Graduation
Functional Area: Master Data Operations / Customer Master / Material Master / Pricing

Job Description

We are looking for an experienced Master Data Management (MDM) Senior Analyst to manage end-to-end master data operations across Customer Master, Material Master, Pricing, Local Sets and EDI domains.

The role involves maintaining accurate master data in SAP and other ERP systems, managing customer onboarding, pricing updates, product catalogues, data quality, compliance and audit requirements. Experience in Retail, FMCG or Consumer Goods is preferred.

Roles & Responsibilities

  • Create, update and validate master data records for customers, intercompany partners, plants, distribution centres and employees.

  • Maintain SAP Customer Master, Material Master and Pricing data.

  • Manage customer onboarding, account openings, closures and intercompany records.

  • Maintain Suggested Retail Price (SRP), Recommended Retail Price (RRP), discounts and pricing information.

  • Manage product catalogues, customer assortments and retailer new-line forms.

  • Coordinate EDI mailbox operations and new retailer integrations.

  • Perform data quality checks and ensure accuracy and completeness of master data.

  • Prepare SOX compliance reports, conduct sample audits and maintain supporting documentation.

  • Coordinate with Finance, IT, Master Data teams and business stakeholders for approvals and issue resolution.

  • Maintain data archives, change reports and audit documentation.

  • Generate weekly, monthly and ad-hoc operational and data quality reports.

  • Monitor end-to-end processes and identify opportunities for process improvement.

Mandatory / Relevant Skills

  • Master Data Management (MDM).

  • SAP Customer Master and Material Master.

  • Customer Master Data Operations.

  • Pricing and Material Data Management.

  • Data Quality Management.

  • Data Validation and Accuracy.

  • EDI Coordination.

Good to Have

  • Retail / FMCG / Consumer Goods experience.

  • Order Management and Supply Chain knowledge.

  • Pricing, Discount and Margin Calculations.

  • SOX Compliance and Audit.

  • SAP ERP.

  • Process Transformation and Continuous Improvement.

Educational Qualification

  • Any Graduation.

  • Commerce / Finance graduates, MBA Finance, CA, CFA, CMA or ICWA preferred.

Preferred Candidate Profile

Candidates with 5–8 years of experience in MDM operations, particularly Customer Master, Material Master, SAP, Pricing and EDI processes, will be preferred.


Key Skills

12 Skills
SAP SOX Compliance Process Improvement order management FMCG - MARKETING Data Management QA, data validation, and testing Master data management supply chain management SAP customer master SAP material master Pricing management

Role Specifications

Role
Operations Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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