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GRATITUDE INC
APAC · AFRICA · U.S.A

Master Data Management (MDM) Specialist

2 Views 6 hours ago
Experience 7–11 Year(s)
₹
Salary Confidential
Location Gurugram
1 candidate(s) already applied

Job Description

Master Data Management (MDM) Specialist

Designation: Sales Prog & Incentive Mgmt Specialist - INC
Location: Gurugram
Experience: 7–11 Years
Qualification: Any Graduate
Notice Period: Maximum 45 Days

Job Description

We are looking for an experienced Master Data Management (MDM) Specialist to manage and maintain master data operations, ensure data accuracy, and support data governance across customer master, material master, pricing, and EDI processes. The ideal candidate should have hands-on experience with ERP/SAP systems, data quality management, and stakeholder coordination.

Key Responsibilities

  • Manage master data creation, maintenance, modification, and archiving.

  • Perform peer audits and data quality checks to ensure data accuracy and consistency.

  • Review master data change reports and obtain necessary approvals and sign-offs.

  • Support ERP/SAP master data operations, including customer and material master records, pricing, and EDI activities.

  • Maintain process documentation and ensure compliance with SOX controls and audit requirements.

  • Coordinate with cross-functional teams, including supply chain, logistics, and other business stakeholders.

  • Prepare operational reports, identify data discrepancies, and resolve master data-related issues.

  • Identify opportunities for process improvement and operational efficiency.

  • Guide and mentor team members to ensure consistent execution of master data processes.

Required Skills

  • Master Data Management (MDM)

  • Customer Master Data

  • Material Master Data

  • SAP / ERP

  • Electronic Data Interchange (EDI)

  • Pricing Management

  • Data Quality & Data Governance

  • Data Lifecycle Management

  • SOX Compliance & Controls

  • Stakeholder Management

  • Reporting & Data Analysis

  • Peer Audits

  • Supply Chain & Logistics Operations

Preferred Industry Experience

Experience in Retail, FMCG, Supply Chain, or Logistics environments will be an added advantage.

Candidate Requirements

  • 7–11 years of relevant experience in Master Data Management.

  • Any graduate qualification.

  • Strong understanding of customer and material master data processes.

  • Hands-on experience with SAP/ERP systems and data governance.

  • Excellent analytical, communication, and stakeholder management skills.

  • Ability to manage data accuracy, audits, and process compliance.

  • Notice period should not exceed 45 days.

Key Skills

13 Skills
Data Analysis ERP Reporting SAP Stakeholder Management SOX Compliance Process Improvement Data Management Audit Master data management SAP Master Data Governance supply chain management Pricing management

Role Specifications

Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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