Media Playout Operations Specialist

Location: Bangalore

Experience: 1–5 Years
Band: BPO 1/2/3
Shift: Rotational shifts covering EMEA business hours (up to 21:00 CET), including weekend on-call duty
Work Mode: Work From Office

Job Overview

We are looking for a skilled Media Playout Operations Specialist to manage television playlist validation, media material loading, and transmission workflows. The candidate will be responsible for ensuring accurate and uninterrupted content delivery through the Inetsat transmission platform while maintaining operational quality and service-level standards.

Key Responsibilities

• Validate TV playlists and media materials before loading them into the transmission platform.

• Identify, investigate, and resolve missing, incorrect, or incomplete media materials.

• Manage end-to-end playout delivery activities and ensure smooth transmission operations.

• Act as the primary point of contact for playout-related queries, escalations, and operational issues.

• Monitor workflow performance and maintain accurate operational logs and SLA reports.

• Perform insertion of secondary elements and support channel and service configurations.

• Coordinate with internal stakeholders to resolve content delivery issues.

• Identify process improvement opportunities and contribute to operational efficiency.

• Track performance metrics and report on process improvements and business value.

Mandatory Skills

• Experience in Broadcast Playout Operations or Media Operations.

• Knowledge of TV playlist validation and media material management.

• Understanding of media formats, audio formats, and media transportation methods.

• Strong troubleshooting and problem-solving abilities.

• Excellent written and verbal English communication skills.

• Good attention to detail and ability to work under operational deadlines.

Qualifications

• Associate degree or equivalent relevant professional experience.

• 1–5 years of experience in broadcast or media playout operations.

• Ability to work in rotational shifts covering EMEA business hours.

• Willingness to participate in weekend on-call support.

Important Notes

• Former TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are mandatory for candidate profile creation.