O2C Analyst – Order to Cash | SAP, GST & TDS

Hiring: O2C Analyst – End-to-End Operations & GST/TDS

Location: Kolkata
Experience: 1–7 Years

Work Mode: 100% Work From Office

About the Role

We are hiring experienced Order-to-Cash (O2C) professionals to manage end-to-end Accounts Receivable operations, including order validation, billing, collections, cash application, debit/credit notes, refunds, reconciliation and month-end closing.

The ideal candidate should have hands-on SAP experience, strong Microsoft Excel skills and a good understanding of Indian accounting standards, GST and TDS.

Top 5 Key Responsibilities

1. Manage end-to-end O2C activities, including customer order validation, invoicing, billing, collections, cash application and accounts receivable.

2. Process GST-compliant invoices, e-invoicing, debit notes, credit notes, refunds and applicable TDS adjustments.

3. Monitor outstanding receivables, prepare AR ageing reports, follow up on overdue payments and resolve billing discrepancies.

4. Perform month-end closing, account reconciliations, MIS reporting and audit documentation while ensuring compliance with accounting and taxation requirements.

5. Use SAP and Excel to manage transactions, maintain SOPs, improve process efficiency and support automation initiatives.

Additional Responsibilities – BPO 3

• Handle complex billing disputes, escalations and payment delays.

• Manage high-value customer accounts and high-volume O2C transactions.

• Mentor junior team members and support SLA/KPI adherence.

• Lead continuous improvement and process optimisation initiatives.

Mandatory Skills

• Relevant experience in Order-to-Cash or Accounts Receivable operations.

• Hands-on experience in SAP.

• Strong knowledge of GST, TDS and Indian accounting standards.

• Experience in billing, collections, cash application and reconciliation.

• Strong Microsoft Excel and MIS reporting skills.

• Ability to resolve discrepancies and coordinate with customers and internal stakeholders.

• Understanding of month-end closing, documentation and audit support.

Educational Qualification

B.Com (Hons.), M.Com, MBA (Finance), CA Inter or ICWA Inter.

Preferred Skills

• Experience in high-volume manufacturing, retail or technology environments.

• Exposure to O2C automation and process improvement.

• Familiarity with AI-driven process optimisation.

• Strong stakeholder management and escalation handling.

Important Eligibility Criteria

• Mandatory 100% Work From Office in Kolkata.

• Former TCS employees are not eligible.

• PAN and Date of Birth are required for candidate profile creation during recruitment.

Interested candidates with relevant O2C / Accounts Receivable experience can apply with their updated resumes.