On hold | Finance Delivery Lead | Chennai
Gratitude IncOn hold | Finance Delivery Lead | Chennai
Job Description
Key Skills
14 candidate(s) have already applied for this Job. Apply now
Role/Skill: Finance Delivery Lead
Location: Chennai
Years of experience: 10-15 years
Band: BPO 6
**Job Requirements**
Strong delivery leadership experience in F&A (AP / RTR)
Proven client-facing and governance management skills
Experience in transition, stabilization, and steady-state operations
Ability to lead large teams and manage multiple stakeholders
Knowledge of ERP systems and transformation levers
**Key Responsibilities**
Own end-to-end service delivery for AP and RTR towers
Ensure SLA, KPI, and compliance adherence
Drive governance (WBR, MBR, QBR), reporting, and escalations
Manage client relationships and expectations
Lead team performance, staffing, and capability building
Ensure audit readiness, controls, and risk mitigation
Drive continuous improvement and automation initiatives
Support transitions, due diligence, and operational readiness
**Soft Skills**
Leadership, communication, decision-making
**Education Requirements**
Bachelor’s / Master’s Degree in Finance / Commerce
**Ex TCS Employees can't apply**
**PAN and DOB are required for profile creation**
Role
Customer Delivery Supervisor
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
international Customer Service
Gratitude Inc1 - 2 Year(s)
40 - 50 Thousand p.m
Pune, India
AR German Analyst
Gratitude Inc5 - 8 Year(s)
Confidential
Mumbai, India
Customer Support Executive – Airlines Process
Gratitude Inc2 - 5 Year(s)
Confidential
Delhi, India
Customer Service Associate | US Process Banking & Cards
Gratitude Inc1 - 6 Year(s)
60 - 65 Thousand p.m
Mumbai, India
Spanish Customer Service
Gratitude Inc3 - 6 Year(s)
50 - 80 Thousand p.m
Chennai, India
Statistical Programmer
Gratitude Inc2 - 10 Year(s)
Confidential
Pune, India
Queue Manager
Gratitude Inc1 - 10 Year(s)
10 - 20 Thousand p.m
Chennai, India
2 - 10 Year(s)
150 - 200 Thousand p.m
Bengaluru, India
L&D Learning Content Analyst
Gratitude Inc3 - 5 Year(s)
20 - 35 Thousand p.m
Bangalore, India
Arabic Customer Support Executive
Gratitude Inc1 - 3 Year(s)
45 - 60 Thousand p.m
Chennai, India