Operations Manager

Role Overview

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‎We are looking for an experienced Operations Manager with relevant Google Product experience to lead daily operations, drive team performance, ensure compliance, and deliver operational excellence. The ideal candidate should have strong leadership, analytical, and resource management skills, with a proven ability to improve team productivity and achieve business targets.

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‎Key Responsibilities

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‎1. Performance & Compliance Governance

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‎Ensure adherence to key performance indicators (KPIs) and compliance standards.

‎Lead, coach, and motivate the team to achieve performance objectives.

‎Analyze performance data to identify strengths, gaps, and improvement opportunities.

‎Establish clear and consistent communication protocols across teams and stakeholders.

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‎2. Team & Individual Development

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‎Drive overall team performance while supporting individual professional growth.

‎Monitor individual and team performance metrics and provide timely, constructive feedback.

‎Develop and implement performance improvement and development plans.

‎Identify training, mentoring, and project opportunities to enhance team members' skills and competencies.

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‎3. Daily Operations & Continuous Improvement

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‎Lead daily team meetings to communicate updates, align priorities, and encourage collaboration.

‎Forecast staffing requirements, allocate resources effectively, and optimize schedules to ensure adequate coverage.

‎Oversee daily workflows and proactively resolve operational challenges.

‎Identify and implement process improvements to enhance operational efficiency.

‎Escalate significant operational issues and risks to the Account Manager.

‎Required Skills & Competencies

‎Strong understanding of KPI monitoring, performance analysis, and improvement strategies.

‎Proven ability to lead, motivate, and coach teams to achieve business goals.

‎Excellent operational planning, resource management, and workforce allocation skills.

‎Strong knowledge of compliance standards and operational governance.

‎Ability to provide constructive feedback and drive employee development.

‎Strong communication and stakeholder management skills.

‎Proactive approach to identifying and implementing process improvements.

‎Relevant Google Product experience is mandatory.

‎Apply Now

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‎Interested candidates with relevant Google Product experience and strong Operations Management expertise are encouraged to apply. Take the next step in your career and join our team!