P2P Team Leader – Accounts Payable Operations
Job Description
P2P Team Leader – Accounts Payable Operations
Location: Chennai – Chennai
Experience: 5–8 Years
Band: BPO 3
Work Mode: Work From Office (WFO)
Shift: Night Shift – 5:30 PM to 3:30 AM
Education: Graduation Mandatory
Job Summary
We are hiring an experienced P2P Team Leader to lead a team of 10+ FTEs managing end-to-end Procure to Pay and Accounts Payable operations. The candidate will be responsible for team performance, operational delivery, invoice processing, vendor management, compliance, quality control, and client relationship management.
Key Responsibilities
Lead and manage a team of 10+ employees handling P2P and Accounts Payable operations.
Monitor daily operations, productivity, quality, and SLA/KPI performance.
Oversee invoice processing, PO/Non-PO matching, and exception management.
Ensure timely vendor payments and effective management of payment runs.
Review aged payable reports and resolve vendor escalations.
Manage vendor statement reconciliations and outstanding payment follow-ups.
Ensure compliance with duplicate payment prevention controls and financial policies.
Oversee T&E expense processing, T&E audit reviews, and compliance approvals.
Conduct internal quality control reviews and SOX reporting.
Identify operational gaps and implement process improvement initiatives.
Conduct team training on accounting policies, process changes, and client-specific requirements.
Participate in client calls and business reviews to discuss SLA performance and improvement plans.
Support transition activities, process documentation, and knowledge transfer.
Collaborate with global stakeholders to ensure smooth service delivery.
Required Skills
Strong knowledge of end-to-end P2P and Accounts Payable processes.
Proven experience managing teams of 10+ FTEs.
Experience in invoice processing, payment runs, vendor reconciliations, and exception handling.
Good understanding of Oracle ERP.
Excellent knowledge of MS Excel and PowerPoint.
Understanding of SOX compliance, internal controls, and T&E audits.
Strong people management, client management, and stakeholder management skills.
Excellent verbal and written English communication.
Strong analytical, strategic thinking, and decision-making abilities.
Prior experience in process transition and continuous improvement.
Eligibility Criteria
5–8 years of relevant P2P/Accounts Payable experience.
Previous team-handling experience of 10+ FTEs is mandatory.
Mandatory graduation.
Experience working with global clients and tight turnaround deadlines.
Important: PAN and Date of Birth (DOB) are required for employee profile creation in the database.
Not Eligible: Current or former TCS/Tata employees are not eligible for this position.
Key Skills
7 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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