Playout Operator

Location: Bangalore

Experience: 1–5 years

Band: BPO 1/2/3

Job Code: 436069

Shift: Rotational shifts covering EMEA business hours (up to 21:00 CET), including weekend on-call duties.

Job Overview

The Playout Operator II is responsible for validating and loading TV playlists and media materials into the Inetsat transmission platform. The role serves as a subject matter expert and primary point of contact for playout delivery, ensuring accurate transmission, timely issue resolution, SLA compliance, and continuous process improvement.

Key Responsibilities

- Validate TV playlists and media materials, identifying and resolving any discrepancies.

- Monitor workflow performance and maintain accurate operational logs and reports.

- Act as the primary liaison for playout delivery and escalate missing or incorrect materials.

- Support the insertion of secondary elements and configuration of channels and services.

- Track SLA performance and ensure timely delivery of operational requirements.

- Identify and implement process improvements, measuring their impact and value.

Qualifications & Requirements

- 1–5 years of experience in broadcast playout operations.

- Associate degree or equivalent relevant experience.

- Knowledge of media formats, audio formats, and media transport methods.

- Strong problem-solving and troubleshooting skills.

- Good written and spoken English communication skills.

- Ability to work rotational shifts and participate in weekend on-call duties.

- Enthusiasm for innovation, operational excellence, and continuous improvement.

Important Notes

- Former TCS employees are not eligible to apply.

- PAN and Date of Birth (DOB) are required for profile creation.