Process Trainer
Gratitude IncProcess Trainer
Job Description
Key Skills
17 candidate(s) have already applied for this Job. Apply now
Hiring for a renowned client for the role of Process Trainer for location of Kolkata
Roles & responsibilities:
•To ensure that all employees from the process assigned to are provided with knowledge of the business practices, policies and procedures.
•To work with Subject Matter Experts to consistently improve new employee training material and procedures.
•To ensure that all employees from the process assigned to are provided with knowledge of the business practices, policies and procedures.
Requirements:
•Qualification : Graduate
•Excellent oral and written communication skills.
•Excellent analytical, probing, presentation and coaching skills.
•Min 1 year of experience in process training.
•Experience in content development.
•Good excel knowledge of word, excel, power point, outlook.
Role
Technical/Process Trainer
Timings
Flexible ()
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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