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Customer Service Representative (WFH)

Gratitude Inc
12310 Views
18 hours ago

Customer Service Representative (WFH)

0-1 Year(s)
₹ 20 - ₹ 30 Thousand p.m
Mumbai
Mumbai

Job Description

Key Skills

Customer Service BPO Voice Process Customer Care International BPO International voice Process

214 candidate(s) have already applied for this Job. Apply now

We hiring for a very well known company 



**Process* - Inbound customer service and partial cross selling of credit card schemes and product offerings



*C3 *COMMS* required



**Qualification* - HSC OR GRADUATE WITH 6 month Customer Service Experience 



* *DAY SHIFT ROTATIONAL* - 6.30 A.M. TO 10.30 P.M.

With 2 Rotational weekoff



**Salary*- *21K* in hand



* Interview Rounds - 

 *HR - AMCAT - OPS - CLIENT* 



 Transport - *Centralised Pick up and drop services from Thane station*





*Urgent hiring for FIS (Fidelity National Information Services)*

Handle customer queries and resolve issues. 

Permanent Work From Home

Banking exp mandate 6 months 



*FinTech Process 

*US Voice Process 

*24/7 Shifts

Week Offs: Any 2 rotational 

Salary: Upto 4 LPA (27K take home) 



Who can apply? 

HSC/ GRADUATE + 6 months exp 



Applicant must have excellent communication skills in English (Written and Verbal) 





Interview rounds: 

HR 

Amcat - Svar 65

Typing - 20/90

Ops - Floor Ops.



Candidates should be from Malad Boundary & upto Virar and Thane Boundary

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

NA

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Rachita Karkera

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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